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Quincy W.QW

Quincy W.

Functional Consultant

€699/day
Saint-Cloud, FR
3-7 years

Average response time: 1 hour

Freelancer profile translated to English.
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About Quincy

Functional Consultant

Specializing in digital support for managers (opticians, hearing aid specialists, and artisans), I help simplify the use of business software, secure billing processes, and ensure reliable accounting exports.

I support professionals daily in mastering their digital tools: assistance with invoice entry, usage advice, best practices, configuration, and awareness of accounting issues (exporting data to accountants).

With experience as a cloud software project manager, I can also frame digital projects: needs analysis, feasibility studies, writing specifications, and supporting the deployment of software solutions.

My background also includes several years in logistics and supply chain, allowing me to work on process organization, warehouse layout and optimization, as well as operational flow improvement.

Appreciated for my pedagogical, pragmatic, and field-oriented approach, I adapt to each client's digital maturity level to offer concrete, effective, and directly applicable solutions.

📍 Interventions possible: one-time or recurring support, remote or on-site.
  • French

    Native or bilingual

  • Spanish

    Native or bilingual

  • English

    Conversational

  • Portuguese

    Basic

Can work on-site
Saint-Cloud (up to 50km)

Experience

  • Cosium
    PROJECT MANAGER
    SOFTWARE PUBLISHING
    January 2023 - December 2025 (2 years and 11 months)
    78000 Versailles, France
    • Deployment and support of cloud solutions in 200 optical and hearing aid stores.
    • Individual interviews and personalized follow-up with healthcare professionals.
    • Training of about ten stores on software usage, in France and Portugal.
    • Supervision and integration of about ten employees (including 2 in Portugal).
    • Writing of 20 product evolution specifications (via Jira).
    • Moderation of 5 professional trade shows in France and Spain (Silmo / Congrés des Audio / ExpoOptica...).
    • Management of billing for a group (€1.5 million regularized).
    • Testing and validation of 24 software updates.
    Software Project Management Requirements Gathering & Functional Writing Billing Specifications Atlassian JIRA
  • Cosium
    CUSTOMER ADVISOR
    SOFTWARE PUBLISHING
    March 2022 - December 2022 (9 months)
    78000 Versailles, France
    • Functional customer support, diagnostics, resolution, and follow-up of user requests.
    • Assistance with the use of business software.
    • Help with invoice entry, configuration, and best practices.
    • Anomaly management & technical collaboration with development teams.
    • Customer relations & user satisfaction.
    • Quotes, billing, sales of peripherals, and customer follow-up.
    • Prioritization and time management.
    Assistance with Business Software Usage Administrative Management Sales Management Negotiation
  • Synaltech (Upto 2SL)
    LOGISTICS MANAGER
    LOGISTICS AND SUPPLY CHAIN
    January 2016 - May 2021 (5 years and 4 months)
    69100 Villeurbanne, France
    • Supervision of 15 employees in the field.
    • Support and management of teams in a demanding operational environment.
    • National management of a fleet of 1,000 POS terminals (Caisse d’Épargne & Société Générale banks).
    • Layout and optimization of logistics platforms (improvement of spaces and flow organization).
    Supply Chain Management Inventory Management Inventories Performance Management Logistics Warehouse Layout

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Education

  • GLOBAL LOGISTICS LICENSE
    Université Lyon 2
    2015
    LICENCE LOGISTIQUE GLOBALE
  • BUSINESS TECHNIQUES DIPLOMA C3SI
    Université Lyon 1
    2013
    DUT TECHNIQUES DE COMMERCIALISATION C3SI

Skill set

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