Freelancer profile translated to English.

Description

Hello,

I am Quentin, a digital and business development consultant with over 10 years of experience in web projects, digital transformation, and growth structuring.

I have assisted groups, SMEs, and franchise networks with very concrete issues: customer journey organization, deployment of digital tools (CRM, ERP, websites, client areas), acquisition strategy, and operational project management.

My background combines:

• strong experience in complex digital project management (multi-brand, multi-stakeholder),

• a genuine business and commercial culture (SaaS creation, development from 0 to thousands of clients),

• and a very hands-on approach focused on tool adoption, operational efficiency, and results.

I am involved in both diagnostic and structuring phases as well as concrete implementation: tool selection, deployment, team training, monitoring, and optimization.

Areas of intervention:

• Business development and acquisition strategy

• Digital transformation and process optimization

• CRM / ERP and collaborative tool deployment

• Web & digital project management and oversight

• Customer experience and user journeys

• E-commerce growth and digital performance

I prefer clear, useful, and impact-oriented assignments.

Looking forward to connecting.

Industry field of expertise

Languages

French
Native or bilingual
English
Conversational

Workplace preferences

Remote only

Primarily works remotely

Groupe Assurance Multimedia
Digital Project Manager
BANKING AND INSURANCE
June 2016 - September 2023 (7 years and 3 months)
Valence, Auvergne-Rhône-Alpes, France
Managed web & digital projects for the group's 9 brands/companies. Implemented collaborative work and agile methods. Developed B2B, B2C, and B2B2C strategies. Oversaw the design of websites and client areas. Created customer experiences through chatbots, ticketing, wallet passes, and marketing automation.
Web Project Management Agile Methodology Captain Wallet Change Management Business Strategy
Exagon Concept
Co-Founder - CMO
DIGITAL AND IT
September 2013 - December 2018 (5 years and 3 months)
Étoile-sur-Rhône, France
Created the first AI-assisted website design platform. Developed the business model, brand image, and communication strategy. Studied and implemented user journeys across the entire chain: acquisition, conversion, retention.
Developed business from 0 to 2,500 clients, established B2B2C partnerships (Initiactive, ADIE, Crédit Mutuel, CCI, OVH). Secured bank and private funding. Selected by Mardinnov as an innovative company in 2016.
E-Business E-commerce Sales Strategy Project Management AI Automation
ACS
Independent Sales Representative
CONSULTING AND AUDITS
February 2011 - February 2013 (2 years)
Consulting and support in business development.
Definition, implementation, and monitoring of an acquisition strategy.
Sales Strategy Business Strategy E-Business