Freelancer profile translated to English.
Back to original languageAbout Priscilla
Looking to structure, digitize, and evolve your business?
I'm Priscilla, a Consultant and Project Manager, helping VSEs and Startups optimize and digitize their processes to allow them to focus on what matters most: their clients and their growth!
🔎 MY OFFER
⦿ Structure your activities and optimize your processes
Less friction, more efficiency: I help you refocus on what truly creates value!
- Define business processesand analyze areas for improvement
- Optimize business processesfor greater efficiency
- **Implement and configure digital tools**: CRM (Hubspot, Pipedrive, Zoho), Project Management (ClickUp, Notion, Trello, Asana...)
- Document business,onboarding**, and **offboarding procedures
- Set up robustworkflowsandautomate tasksvia Make, Zapier, AI tools
⦿ Manage your digital projects
(CRM, Website, LMS, E-commerce, MVP/MLP creation, etc.):
- Write specifications tailored to your challenges
- Web project managementand stakeholder coordination
- Implementdashboardsandindicatorsfor precise tracking (KPIs, reporting)
⦿ Train and support your teams
I facilitate change and theskill developmentof your teams:
- Trainteams on new processes and tools (WEB and ERP)
- Create training programs andmaterials
- Manageandcoordinate teams
🚀 Why work with me?
✓ +10 years of experience in team and project management,
✓ 5 years of experience in entrepreneurship, Business Plan, Business Model, and digital strategy,
✓ Certified OPQUAST - Advanced level in Web Project Quality (score 840).
Let's structure your activities together to bring clarity and performance to your business!
French
Native or bilingual
English
Fluent
Can work on-site
Bordeaux (up to 30km)
Experience
- ComethixDigital Consultant and Project ManagerDIGITAL AND ITApril 2022 - Today (4 years and 1 month)Bordeaux, France✦ M I S S I O NAs a web and IT project manager, I design digital tools with an eco-design approach to improve the quality and consistency of services offered, usability, and SEO, while considering the ecological impact of products.✦ A C H I E V E M E N T SGENERAL○ Needs analysis and client briefing,○ Definition of the web strategy to be implemented,○ Definition of functionalities and best practices to prioritize (Web Quality, eco-design, accessibility) and writing of specifications,○ Wireframing, prototyping, and web design,○ Design of sites in collaboration with other stakeholders (Developers, graphic designers, web writers, marketing department),○ Testing.METHODOLOGY○ Use of the VPTCS model (Visibility, Perception, Technique, Content, Services),○ User research and reporting (Empathy Map, Customer Journey),○ Use of Web Quality best practices (OPQUAST),○ Use of eco-design / RGESN best practices (GreenIT, MinumEco, ADEME),EXAMPLE PROJECTS○ Design of an e-commerce site for selling books and digital products,○ Design of websites for freelancers and VSEs.
- UBMConsultant & Functional IS Project Manager / ManagerEDUCATION AND E-LEARNINGSeptember 2013 - September 2023 (10 years)Pessac, France✦ M I S S I O NManager of a team of functional experts and project managers, I structured and led the department, directed functional IS projects, and ensured the functional consistency of the application ecosystem.The mission involved deploying new tools or modules, aiming for business digitalization, process optimization, and harmonization.✦ A C H I E V E M E N T SGENERAL○ Management of business digitalization projects impacting internal users and external clients,○ Functional IS Manager: Tool configuration, application support, training, updates, and maintenance in conjunction with technical teams,○ Analysis, consulting, and management of impacts from regulatory changes on the IS and business processes,○ Structuring of activities, objectives, and internal processes following the creation of the department and team management.METHODOLOGY○ Analysis of identified or reported needs (user interviews, support-detected anomalies, institutional requests),○ Benchmarking and research of application solutions or new processes,○ Mobilization and communication with various stakeholders (Presidencies, General Directorates, IT, Support, Business units, Communication department),○ Facilitation of networks and User Clubs, training,○ Direct management of 2 to 4 collaborators: IS functional experts and project managers.EXAMPLE PROJECTS○ Deployment of the IPWEB Online Registration module, which digitalized the registration of 16,000 students, previously done in person and on paper, from 16,000 online registrations in 1.5 months.○ AMOA for the deployment of a new decision-support tool to evaluate the sustainability of a new training program,○ Implementation of a Quality Management System (QMS): Creation of the business process map, writing the quality manual, setting up indicators, implementing support tools, creating procedure documentation and operating methods, communication, and change management support.
- UBMSCOL Application SpecialistEDUCATION AND E-LEARNINGMay 2011 - August 2013 (2 years and 4 months)Pessac, France✦ M I S S I O N SWithin an IT support department, managed functional support for the Student Information System (SIS) with the goal of maintaining the quality and performance of application operations.✦ A C H I E V E M E N T SGENERAL○ Application control and configuration,○ Functional support management,○ Writing of procedures and support documents,○ User training.METHODOLOGY○ Data analysis and exploitation (extracts, queries),○ Technical-functional analysis for new IS project implementation,○ Participation in tests before application go-live.EXAMPLE PROJECTS○ Management of configurations and launch of new registration campaigns for 2011 and 2012,○ Participation in technical analysis for the implementation of the new training program,○ Participation in the installation of an optical scanner and integration with existing business software,○ Design of new training materials,○ Creation of a 6-module training course for new employees, enabling them to master the tools and key business processes.
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Education
- OPQUAST Certification - Advanced LevelOPQUAST2023Maîtrise de la Qualité en projet Web : - Comprendre les exigences des utilisateurs du Web et savoir répondre à leurs attentes - Prendre en compte la diversité des usages, prévenir les risques et améliorer l’inclusion - Consolider sa pratique avec des checklists et savoir les argumenter -Maîtriser les bases du vocabulaire et communiquer avec l’ensemble des acteurs du projet Web -Connaître les métiers, disciplines et s’intégrer dans les processus de conception du projet Web - Participer à la démarche d’amélioration des sites et d’assurance qualité Web
- AES Bachelor's DegreeUniversity of Poitiers2013Droit - économie - Gestion
Certifications
- Mastery of Quality in Web Projects - 840 points - Advanced LevelOPQUAST2023