Freelancer profile translated to English.

Description

Customer relations professional with experience in handling customer requests and complaints. I offer customer support services, email management, data entry, administrative follow-up, and remote assistance.

Languages

French
Native or bilingual

Workplace preferences

Remote only

Primarily works remotely

AIRTEL
CUSTOMER SERVICE ADVISOR
November 2023 - October 2024 (11 months)
Madagascar
Receiving and processing incoming calls. Assisting and guiding customers. Handling complaints. Problem resolution.
AIRTEL MADAGASCAR
Customer Relations Officer
TELECOMMUNICATIONS
November 2023 - Today (2 years and 9 months)
Tananarive, Madagascar
Customer relations professional with experience in handling customer requests and complaints. I offer customer support services, email management, data entry, administrative follow-up, and remote assistance.
Société COMBO
COMMUNITY MANAGER
January 2022 - October 2023 (1 year and 9 months)
Community management and content creation. Order management and package tracking until delivery. Customer loyalty.