Freelancer profile translated to English.

Description

With 17 years of experience in large companies, I wish to offer you my services on my own account.

To your profit, the skills acquired, the recognized experience.

My strengths: telephone ease, persuasive but with a strong "customer service" appetite, which will know how to bring back your cash!, and reduce your DSO to support your treasury.

From the amicable phase, combining it with the contentious phase as needed, I will know how to support you for a short or longer-term mission.

I can also intervene and be operational quickly, in an office manager offer, I will know how to show discretion and autonomy.

Languages

English
Conversational

Workplace preferences

Can work on-site

Paris (up to 50km)

COLISSIMO
Customer Credit Risk Expert, Debt Collection Manager,
TRANSPORTATION
December 2011 - November 2021 (9 years and 11 months)
Noisy-le-Grand, France
Analysis of customer risk, management of the company's credit policy. Validation of contracts over €250K. Debt collection manager for 4 years, then I developed my skills by becoming the Assistant Credit Manager, and then I took the position of Customer Credit Risk Expert.
CHRONOPOST INTERNATIONAL
Debt Collection Officer
TRANSPORTATION
December 2005 - December 2011 (6 years and 1 month)
Debt collection officer for a national professional client portfolio
developed skills on a portfolio of Key Accounts and framework agreements (SFR, EDF....)