Princia Randrianjatovo

As a telemarketer at Nacre Solution, my role is to contact prospects by phone to present the company's services, identify their needs, and create commercial opportunities.

I am responsible for qualifying prospects, scheduling appointments for sales representatives, and ensuring good follow-up of interactions to develop the client portfolio.

I work as a Back Office Manager in the termination department at Meilleurtaux Santé Madagascar. My role consists of managing health insurance contract termination requests by ensuring administrative processing of files, verifying documents, and adhering to procedures and deadlines.

I am also responsible for tracking client requests, updating information in internal tools, communicating with partner companies, and verifying document compliance to ensure reliable and efficient processing of terminations.

I work as a B2C telemarketer on an energy audit campaign. My role consists of contacting individuals by phone to discuss their energy consumption and housing situation. I verify certain eligibility criteria, present the benefits of an energy audit, and then propose an appointment or a referral to a specialized advisor.

My work requires good communication skills, active listening, persuasion, and the ability to handle customer objections while remaining professional and courteous.