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Pratikam TiwariPT

Pratikam Tiwari

Senior Consultant

€431/day
New Delhi, IN
8-15 years

Average response time: 1 hour

About Pratikam

🚀 IT Consultant | Business Transformation Specialist | Atlassian Expert

I drive high-impact digital transformations, optimizing enterprise workflows, and scaling Agile methodologies to enhance operational efficiency. With 10+ years in IT project and program management, I specialize in Atlassian administration (JIRA, Confluence), cloud migrations, and enterprise SaaS solutions that streamline processes and cut costs.

🔹 Business Transformation: Led large-scale cloud migrations & Agile transformations that reduced infrastructure costs by 25% and improved system uptime by 40%.
🔹 Strategic Execution: Designed and deployed scalable Atlassian solutions aligning business objectives with technical execution, increasing operational efficiency by 30%.
🔹 Operational Excellence: Spearheaded enterprise-wide JIRA governance & workflow automation, slashing issue resolution time by 20%.
🔹 Leadership & Stakeholder Engagement: Partner with C-level executives, business leaders, and technical teams to drive alignment and execute high-value initiatives.

💡 I thrive on solving complex IT challenges, optimising business operations, and delivering measurable impact through technology-driven strategies. If you're scaling Agile, migrating to the cloud, or enhancing digital workflows, let's connect.
  • English

    Native or bilingual

Can work on-site
New Delhi (up to 50km)

Experience

  • KPMG Global Services (KGS)
    Assistant Manager (Senior Consultant)
    May 2019 - Today (7 years and 1 month)
    • Led enterprise-wide implementation of Atlassian tools (JIRA, Confluence) for Fortune 500 clients, improving operational efficiency by 30%.
    • Managed end-to-end cloud migration of 25+ JIRA and Confluence instances, cutting infrastructure costs by 25% and increasing system uptime by 40%.
    • Designed and optimized JIRA workflows, reducing issue resolution time by 20%.
    • Conducted 50+ training sessions for teams, boosting user adoption by 60%.
  • SBSC & Sapient Razorfish
    Consultant & JIRA Administrator
    February 2018 - April 2019 (1 year and 2 months)
    • Administered JIRA, Confluence, and Bitbucket environments for enterprise clients like Walmart.
    • Led automation of business-critical workflows, improving team productivity by 40%.
    • Spearheaded system upgrades and feature integrations with zero downtime.
    • Developed governance frameworks ensuring compliance and security best practices.
  • Gemalto Securities
    Support Engineer
    October 2014 - April 2016 (1 year and 6 months)
    India
    • Provided 24/7 IT infrastructure support across global regions (APAC, EMEA, AMER).
    • Managed critical incidents, ensuring rapid resolution and 99% SLA compliance.
    • Reduced operational downtime by 15% through proactive monitoring enhancements.

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Education

  • Bachelor of Engineering
    Nagpur University
    2013
    Bachelor of Engineering in Electronics & Telecommunication

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