Freelancer profile translated to English.

Description

Founder of P-Connect, a French-speaking freelance call center team of 10 experienced agents, I specialize in customer relationship management, customer support, after-sales service (SAV), and appointment setting.

We support B2B and B2C companies in optimizing their customer service and managing their telemarketing campaigns.

Thanks to a structured organization and a trained team, we ensure efficient handling of incoming and outgoing calls, with a strong focus on customer satisfaction and commercial performance.

Responsive, rigorous, and results-oriented, I am available to collaborate on customer support, outsourcing, and lead management missions.

Languages

French
Native or bilingual

Workplace preferences

Remote only

Primarily works remotely

CoriolisTelecom
Appointment Setting
TELECOMMUNICATIONS
April 2026 - Today (2 months)
New Cairo, Egypt
Telemarketer specializing in appointment setting for Coriolis Télécom France.
Management of outgoing calls, prospect qualification, and commercial appointment scheduling.
Telephone Prospecting Appointment Setting Customer Relations Sales Pitch Lead Qualification
P-Connect
Founding President
TELECOMMUNICATIONS
September 2025 - Today (9 months)
Yaoundé, Cameroon
Founding President of P-Connect, a French-speaking freelance call center team specializing in customer support, after-sales service, and telemarketing. Team management, client follow-up, performance optimization, and management of B2B and B2C campaigns.
Freelance
Freelance Founder
E-COMMERCE
September 2025 - Today (9 months)
Alexandrie, Egypt
Supervision and coordination of a team of telemarketers. Work organization, performance monitoring, and call quality. Management of B2B, B2C campaigns, and customer support.

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Baccalaureate level diplomas
Scientific High School of Bertoua
2015
Diplômes de niveau Bac
General High School Diploma
Scientific High School of Bertoua
2014
General High School Diploma

Check out Placide's education

Placide Goba Kandja

Founder P-CONNECT

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