About Pilar
Spanish
Native or bilingual
Catalan
Conversational
English
Conversational
Experience
- El Corte InglésTELEOPERATORJanuary 2022 - January 2023 (1 year)Customer service agent during order delivery periods, and national web courier.
- AtentoTELEOPERATORBANKING AND INSURANCEApril 2023 - August 2024 (1 year and 4 months)Telephone agent at BBVA, resolving customer queries about the use, navigation, and management of the Netcash Business website.
- IntelciaTELEOPERATORTELECOMMUNICATIONSSeptember 2025 - March 2026 (6 months)Teleoperator at Intelcia for Santander, managing calls and resolving customer queries about banking products, services, and operations.
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Education
- Higher degree in Audiovisual and Spectacle ProductionIFPGrupoPlaneta2020Grado superior de Realización de audiovisuales y espectáculos
- Higher degree in Audiovisual and Spectacle ProductionIESCarlosRodríguezdeValcárcel2025