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Pilar B.PB

Pilar B.

Digital transformation and CX consultant

€600/day
Barcelona, ES
15+ years

Average response time: 1 hour

About Pilar

Digital transformation and Customer Experience consultant, focused on building highly effective teams through strategic sessions, meeting facilitation and agile processes. My approach is to simplify the complex in favour of removing barriers to change and growth.
Lego Serious Play methodology certified facilitator (using this method to work with teams to improve collaboration, communication and mutual understanding around problems)
  • Spanish

    Native or bilingual

  • English

    Native or bilingual

Can work on-site
Barcelona (up to 50km), Madrid (up to 50km), Valencia (up to 10km)

Experience

  • Beyond Good Agency
    Co-Founder
    November 2022 - Today (3 years and 7 months)
    Founder and Strategic Chief Officer providing digital consultancy, marketing direction, organisational advice and building purpose-aligned businesses.
    - Led the digital marketing strategy for 1st organic supermarket and wellness brand in the UK, Planet Organic, working closely with the Customer Director, Buying team and brand managers to launch the brand nationwide with a new ecommerce platform.
    - For Planet Organic, my team delivered £2 million incremental online revenue annually, for the years 2020 and 2021, as well as savings in paid ads and content production thanks to our influencer partnerships.
    - Developed marketing strategy for Trimedika worldwide
    - Brand relaunch for Prestel and Partner Family Office conferences
  • Barrio Digital
    Founder & Principal Consultant
    November 2014 - Today (11 years and 7 months)
    London, UK
    I founded and manage this global collective of digital strategists and facilitators working together in multi-skilled projects, helping businesses transform and innovate.
    - Transformed and built the marketing team at Rated People, working closely with the CEO, devising a new strategy to increase profitability long term.
    - Trained and coached marketing, brand and customer teams to innovate and drive digital transformation inside their own departments at Allianz Spain, Syngenta, iVisa and Volotea.
    - Designed and deployed digital campaigns for the launch of Flare Studio, BBDO's creative platform, globally.
    - Developed digital marketing strategies and campaigns for Great British Racing, Podo, Bybox and many more.
  • EAE BUSINESS SCHOOL
    Innovation teacher
    November 2023 - Today (2 years and 7 months)
    Barcelona, Spain
    Innovation teacher at the Digital Transformation Postgraduate program in Barcelona. Topics taught include design thinking, agile methodologies, business model and value proposition canvas, collaboration tools and processes, etc

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Education

  • Master Innovation & Business Strategy
    UPF Barcelona School of Management
    2025
    Master focused on business innovation, including subjects like design thinking, lean startup, agile methodologies, open innovation and business growth and management.
  • LEGO Serious Play facilitation
    Serious Work
    2024
    Certified facilitator in the LEGO Serious Play method.

Certifications

  • Lego Serious Play facilitation
    Serious Global
    2024
    Lego Serious Play Process facilitation

Skill set

Categories