About Pierre Runald
French
Native or bilingual
English
Fluent
Spanish
Fluent
Experience
- Localmark ConsultingExecutive Virtual AssistantHUMAN RESOURCESOctober 2025 - Today (9 months)
- Manage the CEO's calendar, meetings, and daily operations.
- Coordinate client communications and follow-ups.
- Prepare presentations, reports, and business documents.
- Take meeting notes and track action items.
- Support project coordination and strategic initiatives.
- Manage administrative processes and improve workflows.
- Law Offices of Carmelia Taylor, PLLCVirtual Assistant / Legal Assistant / Client Intake SpecialistJune 2025 - Today (1 year and 1 month)
- Manage client intake processes and conduct initial consultations to gather case information and assess client needs.
- Coordinate appointments, consultations, and follow-up communications between clients and attorneys.
- Maintain accurate case records, client documentation, and internal databases.
- Assist with case preparation by collecting supporting documents and ensuring file completeness.
- Provide customer service and ongoing support to clients throughout their legal process.
- Communicate with government agencies, courts, and third parties to obtain case updates and information.
- Draft, review, and organize correspondence, reports, and administrative documents.
- Handle confidential information with professionalism and strict attention to detail.
- Support attorneys and legal staff with administrative and operational tasks to ensure efficient case management.
- AloricaCustomer Service RepresentativeJanuary 2025 - April 2025 (3 months)
- Assisted customers via phone, email, and chat, resolving inquiries and service issues.
- Maintained high customer satisfaction while meeting performance and quality targets.
- Documented interactions and updated customer records in CRM systems.
- Collaborated with team members to ensure efficient and professional customer support.
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Education
- Foundations of Project Management EF SET English Certificate 77/100 (C2Foundations of Project Management EF SET English Certificate 77/100 (C2
- ManagementCoursera2026Management