Pierre Robelot

I have spent 25 years in remote and on-site IT technical support.

This experience has allowed me to develop expertise in resolving difficulties and the ability to adapt to the level of my interlocutors, regardless of their skills and knowledge of IT tools.

This profession has also encouraged me to actively use my sense of empathy and kindness because it is not a profession where one can ignore the human aspect if one wants to do a good job. It is necessary to understand where the difficulty lies that the user expresses in their own words and to know how to help them effectively.

In my last jobs, I also provided several years of client training on the products I was supporting. This corollary task of my activity allowed me to discover the pleasure of facilitating and providing skills.

It is therefore natural that I have retrained in IT training, mainly in office automation as an independent trainer.

I propose to bring you my knowledge in order to develop the skills and knowledge of your trainees in person, remotely or in hybrid mode.

See you soon!