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Pierre MarsantPM

Pierre Marsant

Digital Project Manager

€277/day
Chambéry, FR
3-7 years

Average response time: 1 hour

Freelancer profile translated to English.
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About Pierre

Digital project manager specializing in the creation of Shopify e-commerce sites and conversion rate optimization (CRO).

I support entrepreneurs and brands who wish to create, redesign, or improve their online store with an approach focused on performance, user experience, and clarity.

I design structured, fast Shopify stores adapted to the real needs of the business: theme implementation, product configuration, catalog organization, creation of key pages (Homepage, Product pages, Checkout, About Us), integration of essential apps, mobile optimization, and visual identity consistency.

In parallel, I intervene in CRO to maximize conversions: user journey analysis, UX audit, identification of friction points, prioritized recommendations, improvement of product pages, optimization of the cart and checkout funnel.

Thanks to my global vision, I can manage a project from A to Z: coordination, communication, prioritization, wireframe creation, performance monitoring, and continuous updates.

What I bring:

A professional, clear, and effective Shopify store
An optimized user experience to convert
Structured and results-oriented support
A single point of contact to simplify the project

Tools: Shopify, Shopify Apps, Figma, Google Analytics, Hotjar.
  • French

    Native or bilingual

  • English

    Fluent

Can work on-site
Chambéry (up to 50km)

Experience

  • Bloon Paris
    Digital Project Manager
    E-COMMERCE
    January 2023 - January 2025 (2 years)
    Bordeaux, France
    Management of the e-commerce site on Shopify

    - Performance monitoring, content updates, tool integration (Klaviyo, Typeform, e-logic).

    - Conversion rate optimization


    - Improvement of technical performance and user experience.


    - Creation of UX/UI mockups for new pages and features.


    - Coordination between external service providers: Mailing, WhatsApp, Social Media advertising.


    - Creation and monitoring of analytical dashboards: KPIs, Site loading time, Conversion rate.


    - Drafting of UX & e-commerce reports and recommendations to support business initiatives.


    - Creation and integration of emails: Design in Figma and integration in Klaviyo.
    Email Marketing CMS User Experience Design Reporting Newsletter Design
  • Bloon
    Digital Project Assistant
    E-COMMERCE
    January 2022 - January 2023 (1 year)
    Bordeaux, France
    Customer service and after-sales management

    - Responses to after-sales service requests and customer feedback via Gorgias and directly by phone.

    - Customer support optimization.

    - Implementation of automations to speed up responses and ensure consistent, high-quality communication.

    - Pre-sales management during peak periods.


    After-Sales Service Customer Experience Shopify Gorgias Pre-sales
  • YAYA
    Digital Communication Assistant
    E-COMMERCE
    January 2021 - January 2022 (1 year)
    Bordeaux, France
    - Management and updating of the WordPress site.

    - Content creation, and product sheets.

    - Creation and sending of emailing campaigns via Bravo.

    - Contribution to visual communication: Banners, Posts.

    - Support for social media management and customer relations.

    - Inventory management.
    WordPress Content Creation Email Marketing Project Management Social Media

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Education

  • Master in Digital Marketing and Communication
    Ynov Bordeaux
    2024
    Master Marketing et Communication Digitale
  • Bachelor's degree in English (LEA)
    University of Bordeaux
    2021
    Licence LEA Anglais

Skill set

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