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Pierre-Louis CaillaudPC

Pierre-Louis Caillaud

Retail Project Director | AMLR Transformation Scoping

€900/day
Paris, FR
8-15 years

Average response time: 1 hour

Freelancer profile translated to English.
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About Pierre-Louis

Securing and Optimizing your KYC / AMLR trajectory (07/2027 and 2028 horizon) | Retail Banking


🔹 1. My mission

AMLR Project Director in Retail Banking, I am involved in theoperationalization of new KYC AMLR standardswithin periodic review processes, customer journeys, and process industrialization.
I have over 10 years of experience in banking and consulting, including 3+ years as an independent on high-visibility programs (KYC, retail distribution, pricing).

🔹 2. My value proposition
  • Secure your AMLR trajectory by reducing non-compliance and rework risks
  • Accelerate key decisions with senior, pragmatic external insight
  • Align compliance, operations, and customer experience in complex retail environments
  • Provide field expertise on large-scale KYC process industrialization

🔹 3. My Retail Banking Offer | Strategic Support for your AMLR Programs
  • Critical review of KYC processes and customer journeys
  • Support for structuring trade-offs (compliance / customer experience / costs)
  • Analysis and review of key deliverables (scoping, processes, systems)
  • Unblocking sensitive situations and preparing for audits

🔹 4. My Consulting Offer | Targeted Support Before and Alongside Engagements
  • Contribution to building AMLR / KYC offerings
  • Presentation support (white-label)
  • Support for AMLR Retail program scoping phases
  • Review and strengthening of client materials and deliverables

🔹 5. Intervention Format According to Your Needs
  • Flexible and targeted support (advisory / retainer)
  • 1 to 2 weekly sessions + asynchronous support
  • High-value intervention, without burdening your teams

🔹 6. Concrete Benefits
  • Faster and more secure decisions
  • Reduction of remediation risks and costs
  • Robust and scalable AML/KYC system
  • Senior external perspective, immediately operational
  • French

    Native or bilingual

  • English

    Fluent

  • Spanish

    Basic

  • Chinese

    Basic

Can work on-site
Paris (up to 10km)

Experience

  • Consultant indépendant
    AMLR Project Director / KYC Review – Retail Banking
    BANKING AND INSURANCE
    February 2026 - Today (4 months)
    Issy-les-Moulineaux, France
    As an independent consultant, I am managing the operational implementation of new European KYC standards for a retail bank, integrating AMLR requirements directly into customer journeys and operational processes.

    My role involves:
    - Securing and industrializing large-scale KYC reviews
    - Integrating AMLR compliance into distribution processes and user journeys
    - Advising and challenging teams on strategic trade-offs between compliance and customer experience
    - Producing actionable deliverables for management and program committees

    Value provided:
    - Reduction of regulatory and operational risk
    - Acceleration of critical decisions for the AMLR program
    - Optimization of customer performance and experience
    - Alignment between compliance, IT, and business units for a sustainable and industrializable system

    This mission illustrates my ability to manage complex, high-visibility AMLR programs and deliver strategic recommendations that maximize value for the bank while ensuring compliance.
    AMLR KYC Decision Making Program Management Customer Journey
  • Consultant indépendant
    Distribution Project Director | Retail Banking (10 years)
    January 2023 - February 2026 (3 years and 1 month)
    Paris, France
    • Director of strategic projects in retail banking (Distribution, IT system rationalization, Pricing and Net Banking Income, Retail Banking regulatory)
    • Management of critical projects in a context of high regulatory constraints, strong customer criticality, and tight deadlines.
    • Scoping and structuring of large-scale, industrializable operational systems
    • Alignment of business, IT, and compliance stakeholders on complex and sensitive topics
    • Contribution to the redesign of customer journeys and the rationalization of the Retail Banking IT system
    • Improvement of customer data quality and reliability
    • Reduction of operational friction and securing of compliance processes
    • Secure delivery of regulatory transformations in demanding environments
    Project Management Business Analysis Retail Banking IT Urbanization Cross-functional Coordination
  • Fincley consulting
    Senior Consultant
    BANKING AND INSURANCE
    June 2021 - January 2023 (1 year and 7 months)
    Business consulting missions for Banking players, focusing on the end-to-end management of Marketing and Regulatory/Compliance projects.
    Functional Analysis Business Analysis Project Management Project Management Needs Assessment

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Education

  • University Diploma in Business and Administration Management, specialization in Human Resources
    IUT de Nantes
    2012
  • Master 2 - Management of Operational Units
    Ascencia Business School
    2017

Certifications

  • AMF (Autorité des Marchés Financiers)
    Lefebvre Dalloz Education
    2022
    Economics Brokerage Corporate Finance Capital Markets GDPR Compliance Financial Markets Compliance Banking Regulation
  • TOEIC 900/990
    ETS Global
    2017
    English French to English Translation English to French Translation

Skill set

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