Pierre-Etienne Michel

CEGOS, Sales Training, Management, Marketing, Customer Relations, Franchise Development, Recruitment of 4 candidates in 10 months, B2B and B2C. Entrepreneurship Master EMLyon, Organized Commerce Training, Mosaïc, Training in Business Creation Assistance (1 quarter), skills=[]

Marketing: Improvement of loyalty rate from 10% to 50%. Sales: Improvement of average basket from €500 to €1,000. Management and Animation: Management of 3 animators (500 field follow-ups, 11 meetings/year). Sales Training, Management: 64 days Level 1, 18 days Level 2. Implementation of a Webmaster: Natural Referencing, WEB 2.0, skills=[]

Management of the Sales Team (1 Sales Manager, 6 Salespeople). Supervision of Customer Service (3 Sales Assistants, 1 IT Manager). Marketing: Offer positioning, before, during, and after the sale. Sales: Revenue growth +15%, customer efficiency, skills=[]