Pierre Escofet

Product (Product Management)

• Definition ofproduct vision and objectives(museum app + web platform), KPI framing (acquisition, engagement, retention).
• Writing **PRDs/US, backlog management, quarterly roadmaps**, impact/effort arbitration (RICE).
• Design ofgamified experiences(quizzes, XP, badges), minimal friction onboarding.
• **Wireframes & user flows (Figma)**, accessibility and multilingual specifications.
• Implementation ofRGPD-by-design analytics(key events: scan, audio, quiz, favorites), dashboards, and weekly reviews.
• **B2B/B2C Go-to-market**: museum offer packaging, pricing, demo assets, sales support.
• Quality management: **acceptance criteria, test plans**, rapid post-release iterations.
• Discovery:user interviews (visitors/museums), usability testingin real conditions, insight synthesis, and **needs prioritization**.

Development (Web & Mobile)

• AI audioguide pipeline with Google Cloud **Text-to-Speech**: SSML generation, voice selection.
• **AWS S3 media storage**, image/audio optimization, CDN.
• CI/CD pipelines (GitHub Actions),EAS BuildiOS/Android, semantic versioning, feature flags.
• Quality: **unit/integration tests**, crash/log monitoring, alerting.
• Performance & reliability: caching, synchronization strategies, network tolerance.
• Security & compliance: consent management, data minimization, retention policies.
• Technical documentation, clear handoff to stakeholders.

Product

• Management of strategic projects for the Energy and Insurance verticals, withfull backlog management, user story writing, Gherkin ACs, and multi-team coordination(Design, Data, Dev, Support).
• **Major optimization of the insurance quote flow**: removal of 10 unnecessary questions, deletion of 3 pages, rationalization of conditions → **-55% completion time after release**.
• Design and management of a complete customer portal redesign epic: Dynamic consumption display (**live A/B test**),Payment integrationvia energy voucher,ENEDIS consent compliance with API monitoring**, addition of autonomous cancellation + automated collection of reasons and automated **monitoringof meter activations.
• Implementation of aContinuous Discovery strategy(Opportunity Solution Trees) and **creation of a structured Notion database for all product opportunities**.
• **Coordination of Company Demos, stakeholder management, creation of email campaigns with Product Marketing**.
• **Active participation in agile rituals**: groomings, sprint planning, retrospectives, netflux, QA.

Low-code / No-code

• Creation ofcomplex low-code processes to automate and improve internal workflows(insurance & energy).
• **Design and deployment of over 10 Make automations**, including: "Papermate" system (employee discounts) connected to Salesforce & Typeform, automated detection of early churn → data retrieval → Slack notification → dashboard monitoring, **total migration from Zapier to Make, cost reduction and centralization**.
• **Implementation on Intercom**: dynamic FAQ, UX banners, product appointment booking via Calendly.

• **Product management & scoping**: definition of V1–V3 vision, feature prioritization (event listing, search, "around me" personalization, ticketing V2), KPIs (CTR, conversion, retention).
• Observability: structured API logs, basic tracking of "Get tickets" clicks for popularity and product iteration.
• Quality & DX: dev tooling (pnpm, root scripts to launch web+API, lint/typecheck), code conventions, .env templates, README.
• SEO & content: metadata, Open Graph, schema.org/Event, sitemap/robots, Hn structure, local acquisition-oriented texts (Aix/Marseille).
• Landing page: **UI design**, micro-interactions, AA accessibility, and performant responsive development.
• S3 image upload: implementation of presigned POST (backend) + form (frontend) with validations, preview, and storage of the S3 key in the database.
• **Admin back-office**: creation of a complete interface to create/edit/publish events (name, description, price, date/duration, location, image), venue management, minimal audit.
• Technical architecture: design of a modular stack **Next.js (web) + NestJS GraphQL (API) + PostgreSQL/Prisma, S3 for media, JWT roles auth**, i18n fr-FR.