Pierre Cazaux

In order to professionalize the College and increase its influence in the French-speaking world, I was responsible for bringing together all the IT teams of the college (Helpdesk, Digital Communication, Networks and E-learning under the umbrella of a new information systems department.

The objective was complex: rationalize costs, improve services, and upgrade infrastructure to meet the expansion goals of the Collège des Bernardins.

- Definition of the master plan (5 years)

- Implementation of an ITSM (GLPI) and a support team

- Recruitment and management of service providers

- Migration to Azure cloud and simplification of the architecture

- GDPR compliance

- CTO and digital strategy for new applications

- Digital Project Management

- Replacement of the E-learning tool

Cybersecurity audit of the firm's facilities

External Pentest:

- Evaluation of the public attack surface

- Testing of perimeter defense mechanisms

- Testing of publicly exposed servers

- Website testing

Internal Pentest:

- Discovery of systems and services on the machines concerned

- Search for vulnerabilities and initial compromise

- Maintaining access and attempting to pivot

Heading the Operations sector, I manage 3 departments (8 people):

- The software and workstation support department (L2, L3) which ensures the proper functioning of workstations, assists users with their daily issues, designs Windows Masters, and protects computers from digital threats and attacks.

- The Project and Continuous Improvement department which produces steering tools, dashboards, and improves support and asset management processes.

- The Business Expertise department acts as the interface between users and the IT department. It provides in-depth knowledge of user needs to better support and improve the tools made available to them.

Together, we provide user support for workstations in accordance with ITIL recommendations, we outsource specific developments, and we ensure regular follow-ups within bodies such as management and steering committees.