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Pierre Bernard-BourgPB

Pierre Bernard-Bourg

AI Automation | n8n & Make | AI Agents | CRM

€540/day
2 projects
Paris, FR
8-15 years

Average response time: 1 hour

Freelancer profile translated to English.
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About Pierre

➡ Stop wasting time - I'll set up your AI Agents for you

🎖️+6 years of experience in AI & Automation
⚡ Fast delivery and on-time completion
⭐ Rated 4.8/5 on my +40 projects


I help SMEs, SaaS, agencies, and sales teams automate their processesCRM, RevOps, and support with AI agents connected to their tools.

**Objective**: reduce manual tasks, speed up lead processing, automate follow-ups, qualify incoming requests, and monitor costs/run.

New to Malt, but already+40 automations and AI agents deployed off-platformfor CRM, support, lead generation, reporting, and internal operations cases.


Are you wasting time on:
  • Lead qualification
  • CRM follow-ups
  • Repetitive support tickets
I design and deploy AI agents connected to your tools:
  • HubSpot
  • Salesforce
  • Airtable
  • Slack
  • Shopify
  • n8n
  • Make
  • Lynk.

Main use cases:
  • RevOps: qualification, enrichment, follow-ups, CRM routing
  • L1 Support: classification, response, escalation, 5 min SLA
  • Automation: webhooks, APIs, monitoring, costs/run

Results achieved:

  • +30 to 40% of MQLs processed automatically
  • 40 to 60% fewer human L1 tickets
  • 5 min SLA respected ≥97%
  • +€150k growth in 1 quarter via RevOps/Support agents

Send me your current process or a screenshot of your workflow.

I will respond with:

  • what is automatable,
  • what is not,
  • quick wins,
  • the complexity level,
  • the estimated potential ROI.

Feel free to send me a message, I respond quickly!
  • French

    Native or bilingual

  • English

    Fluent

Remote only
Primarily works remotely

Experience

  • Yokr
    Chief Executive Officer
    SOFTWARE PUBLISHING
    December 2022 - Today (3 years and 8 months)
    Paris, France
    Deployment of AI agents and automation systems for CRM, RevOps, support, and internal operations.

    Cases handled:

    RevOps agents: CRM qualification, enrichment, follow-ups, routing
    Support agents: classification, assisted response, escalation, SLA
    Monitoring: latency, errors, costs/run, logs

    Stack: n8n, Make, Airtable, HubSpot, Salesforce, Slack, Shopify, OpenAI, APIs.

    Contribution to over €150k growth in one quarter through RevOps/Support automations.
    Automation Branding AI Agents External API Integration Agentic AI
  • Architecte Agents IA CRM/Support
    Fractional CTO AI & Automation
    January 2021 - Today (5 years and 7 months)
    Paris, France
    Design and deployment of AI agents for sales, support, and operations teams.

    Deliverables:
    • n8n / Make workflows
    • CRM-connected agents
    • webhooks and APIs
    • logs, alerts, monitoring
    • maintenance documentation

    Typical results:
    • +30 to 40% of leads pre-qualified automatically
    • 40 to 60% reduction or pre-processing of L1 tickets
    • SLA, error, and cost/run tracking
    Backend Workflow / n8n Make AI Agents artificial intelligence AI Agents

Reviews

5.0

Out of 2 ratings

BenjaminB

Benjamin

Professionel et efficace - Aztech EOOD

Reviewed on 5/9/2026

I highly recommend Pierre! His audit was delivered very quickly and is highly relevant. He quickly understood my needs and proved to be more than capable.
J

Jean

Porteur de projet / Client dans l’hôtellerie - Le Roitelet

Reviewed on 3/20/2026

Excellent collaboration with Pierre on an AI audit and automation project in the hospitality industry. He quickly understood our needs, asked the right questions, and proposed concrete solutions adapted to our context. The delivered work was thorough, clear, and useful, with real business logic behind the technical aspects. Communication was simple and effective throughout the project, and Pierre was responsive, engaged, and professional. I recommend him for projects related to automation, AI agents, n8n, Make, or process optimization.

Recommendations

Benjamin AzoulayBA
Simona FilipovaSF
Benjamin Azoulay and 1 other person have recommended Pierre

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Education

  • Continuing education — Automation & IA Systems Design
    structured training (n8n Academy, Make Academy, OpenAI Builders) — 2022–2024
    2024
    • n8n Advanced Workflows • Make Academy Certified • GPT / LangChain Builders Track • Airtable Developer Essentials Apprentissage orienté projet : +40 automatisations déployées, 15 agents IA en production.
  • Professional Certifications — Business Automation & AI Product Design
    HubSpot Academy, OpenAI, Make.com — 2024
    2024
    • HubSpot Solutions Partner • OpenAI API Developer • Make.com Expert Level 2 • Airtable Certified Consultant Spécialisation en conception de produits IA autonomes connectés à des CRM et systèmes métiers.

Skill set

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