About Pierre
- Lead qualification
- CRM follow-ups
- Repetitive support tickets
- HubSpot
- Salesforce
- Airtable
- Slack
- Shopify
- n8n
- Make
- Lynk.
- RevOps: qualification, enrichment, follow-ups, CRM routing
- L1 Support: classification, response, escalation, 5 min SLA
- Automation: webhooks, APIs, monitoring, costs/run
- +30 to 40% of MQLs processed automatically
- 40 to 60% fewer human L1 tickets
- 5 min SLA respected ≥97%
- +€150k growth in 1 quarter via RevOps/Support agents
- what is automatable,
- what is not,
- quick wins,
- the complexity level,
- the estimated potential ROI.
French
Native or bilingual
English
Fluent
Experience
- YokrChief Executive OfficerSOFTWARE PUBLISHINGDecember 2022 - Today (3 years and 8 months)Paris, FranceDeployment of AI agents and automation systems for CRM, RevOps, support, and internal operations.Cases handled:RevOps agents: CRM qualification, enrichment, follow-ups, routingSupport agents: classification, assisted response, escalation, SLAMonitoring: latency, errors, costs/run, logsStack: n8n, Make, Airtable, HubSpot, Salesforce, Slack, Shopify, OpenAI, APIs.Contribution to over €150k growth in one quarter through RevOps/Support automations.
- Architecte Agents IA CRM/SupportFractional CTO AI & AutomationJanuary 2021 - Today (5 years and 7 months)Paris, FranceDesign and deployment of AI agents for sales, support, and operations teams.Deliverables:
- n8n / Make workflows
- CRM-connected agents
- webhooks and APIs
- logs, alerts, monitoring
- maintenance documentation
Typical results:- +30 to 40% of leads pre-qualified automatically
- 40 to 60% reduction or pre-processing of L1 tickets
- SLA, error, and cost/run tracking
Reviews
Recommendations
These freelancer profiles also match your criteria
Agatha Frydrych
Backend Java Software Engineer
4.7
(3)
2
Baptiste Duhen
Fullstack developer
4.6
(4)
5
Amed Hamou
Senior Lead Developer
4
(2)
7
Audrey Champion
Web developer
4.3
(3)
4
Education
- Continuing education — Automation & IA Systems Designstructured training (n8n Academy, Make Academy, OpenAI Builders) — 2022–20242024• n8n Advanced Workflows • Make Academy Certified • GPT / LangChain Builders Track • Airtable Developer Essentials Apprentissage orienté projet : +40 automatisations déployées, 15 agents IA en production.
- Professional Certifications — Business Automation & AI Product DesignHubSpot Academy, OpenAI, Make.com — 20242024• HubSpot Solutions Partner • OpenAI API Developer • Make.com Expert Level 2 • Airtable Certified Consultant Spécialisation en conception de produits IA autonomes connectés à des CRM et systèmes métiers.