About Pierre
English
Native or bilingual
Experience
- ECONOCOMIT TechnicianMay 2023 - January 2025 (1 year and 8 months)Toulouse, FranceIT technician on assignment for several major clients, with interventions in user and industrial environments.ASTENSANTÉ (05/2023 – 10/2024)• Proximity IT support and user assistance (L1/L2).• Diagnosis and resolution of hardware, software, and network incidents.• Installation, configuration, and maintenance of workstations and peripherals.• Ticket management and user request tracking.AIRBUS (10/2024 – 01/2025)• Maintenance and update of the IT equipment inventory.• Deployment, replacement, and configuration of user equipment.• Verification of the proper functioning of workstations and business applications.• Compliance with security procedures and technical standards of the Airbus environment.• Participation in maintaining the operational readiness of IT infrastructures and daily user support.
- AIRBUS (SPIE ICS)IT TechnicianFebruary 2022 - August 2022 (6 months)Toulouse, FranceMaintenance and support of the Airbus IT equipment in a demanding industrial environment.• Technical assistance to users (level 1 and 2) on workstations, software, and IT equipment.• Installation, configuration, and maintenance of Windows workstations and associated peripherals.• Diagnosis and resolution of hardware, software, and network incidents.• Management of requests and tracking of tickets via the internal support tool.• Deployment and updating of IT equipment in the inventory.• Participation in user workstation renewal and migration operations.• Guarantee of the availability and proper functioning of IT tools for Airbus employees.• Compliance with the group's security procedures and IT standards.
- AIRBUS (ENVOI-OPS)IT TechnicianMarch 2018 - September 2018 (6 months)Toulouse, FranceIntervention within the Airbus IT environment (ENVOI-OPS).• Setup and administration of a workstation cloning infrastructure based on Clonezilla.• Preparation, deployment, and reinstallation of workstations in an industrial environment.• Diagnosis, repair, and replacement of hardware components on PCs, laptops, and servers.• Preventive and corrective maintenance of IT equipment.• Participation in IT inventory management and maintaining its operational availability.• Testing, validation, and commissioning of equipment after intervention.• Technical support for users and internal teams.• Compliance with the quality and security procedures specific to the Airbus environment.
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Education
- École 422019