Freelancer profile translated to English.

Description

I see in design thinking and methods the useful and concrete application of everything I have observed during my many years of experience. I have worked as a digital jack-of-all-trades and art director in several agencies, cities, and countries.

Engaged in forms of horizontal governance and liberated enterprise, I am also co-founder of the self-managed coworking space Le Village in Nîmes.

Industry field of expertise

Languages

French
Native or bilingual
English
Conversational

Workplace preferences

Can work on-site

Nîmes (up to 50km)

CDC HABITAT
Design of digital tools for the CDC Habitats group
REAL ESTATE
March 2011 - Today (15 years and 3 months)
Paris, France
For over 15 years, I have been supporting France's leading housing provider in improving customer relations (tenants) and internal practices.

Service optimization (Service Design)
Design of digital customer tools
Design of employee business tools
Implementation of co-creation methods (Design thinking)
Implementation of a user-centered approach

Design (UX/UI) of websites and apps
Commercial portal
Housing access portal (Visit tracking, tenant file, and dematerialized lease)
Customer/tenant portal
Customer/tenant application
Business tools for customer support (agencies and remote advisors)
Group intranet
Partner website
Co-ownership website

Service Design
Organization and facilitation of employee/client seminars
Co-design workshops
Client and employee interviews
User testing
Design Thinking User Experience Design Customer Experience Service Design User Testing
Groupe Adène
Branding, Naming, UX/UI
MEDICAL
January 2018 - March 2025 (7 years and 2 months)
Montpellier, France
Support for the merger and creation of the group's new brand image.
Design of all communication materials.
Designer and UX referent for all digital projects (Institutional website, Training platform, Intranet, Applications for partner doctors)

Branding & Identity User Experience Design Art direction Project management
CDC HABITAT
Design system: creation and support for implementation
REAL ESTATE
January 2021 - January 2024 (3 years)
Paris, France
Create the group's new design system and ensure its sustainable use:

- Gathering needs from group users (+50 interviews)
- Prototype creation
- User testing
- Tool selection and support for infrastructure implementation
- Design and implementation of an operational project organization
- UX/UI design of the style guide and all components
- Structuring and writing usage rules
- Management and coordination of development teams (front-end)

https://designsystem.cdc-habitat.fr

Figma Expert Design System Organizational design Zeroheight UX Writing