Freelancer profile translated to English.

Description

Enterprise GPTs

My focus is on developing enterprise GPTs. These are internal AI assistants that work with a company's own knowledge, documents, and processes. The goal is to make information quickly available, reduce manual research, and noticeably relieve employees.

AI-powered Knowledge Systems and Automation

I implement AI-powered knowledge systems and process automations with a clear cost-benefit focus. I work in a practical, economical way and without unnecessary technical complexity.

Voicebots and Appointment Agents

Another focus is on voicebots and appointment agents for automating telephone and chat communication, including integration with common calendar solutions like Google and Microsoft.

Workshops and Sparring

In addition, I offer AI workshops and training for decision-makers and teams, and I work as a sparring partner for startups and other AI consultancies.

Experience in Regulated Environments

I bring experience from management consulting, self-employment, and project management in a highly regulated insurance group. There, I implemented internal enterprise GPTs, AI MVPs, and knowledge systems, taking into account data protection, compliance, and governance.

Concrete Added Value

Typical results of my work include reduced effort in daily operations, faster decisions, less dependence on individual people, and a clearly calculable return on investment.

Languages

German
Native or bilingual
Dutch
Basic
English
Fluent

Workplace preferences

Can work on-site

Düsseldorf (up to 50km)

Neuratex AI
Freelance AI and Business Consultant
June 2025 - Today (1 year and 2 months)
Düsseldorf, Germany
Conception, technical support, and prototypical implementation of RAG systems (hands-on) for evaluating architectural approaches and retrieval logics
Use of chatbots and voicebots to increase efficiency in internal processes and customer processes
Development of individual solutions for process optimization based on specific business use cases
Use of chatbots and voicebots to increase efficiency in internal processes and customer processes
Conducting training and workshops on AI applications, automation, and safe use of LLMs
Chatbot Training
Deutsche Assistance Shared Service GmbH
Business Development Manager
June 2023 - April 2025 (1 year and 10 months)
Project responsibility for two RAG-based MVP use cases (internal knowledge management and tariff comparison) in a regulated insurance group
Conception of use cases, definition of business requirements, and evaluation of results
Management of external service providers and interface between business units, IT, and management
Identification and implementation of digitalization potentials
Project management for further AI projects (e.g., company-internal GPT)
Conception and execution of internal training for approx. 100 employees (security, prompting guidelines, do's and don'ts)
Advisoryteam at³ GmbH
Transformation Consultant & Portfolio Analyst
September 2022 - March 2023 (6 months)
Digital transformation and process optimization
Planning, implementation, and control of projects
Analysis and management of potential startup investments