You're seeing this page as if you were . The main menu is still yours, though. Exit from immersion
Philipp KirrPK

Philipp Kirr

Process Analyst

€300/day
Mönchengladbach, DE
0-2 years

Average response time: 1 hour

Freelancer profile translated to English.
Back to original language

About Philipp

Technical Support & Sales Support with Languages

I support companies at the interface of technology, customer communication, and international support.

My background is in technical practice, production, quality, sales, and customer advisory services. This allows me to understand technical processes not just theoretically, but also from an application perspective. I am particularly adept at explaining technical topics understandably, analyzing problems in a structured manner, and guiding customers in a solution-oriented way.

I speak German as my native language, English at a business-fluent level, and Romanian, Spanish, and Portuguese at a communicative to business-fluent level. This enables me to support companies particularly well with international customer support, technical support, sales support, CRM tasks, documentation, translation/localization tasks, and customer communication in multiple languages.

My preferred projects are remote or home office. I am particularly interested in tasks in the areas of technical customer service, customer success, technical documentation, IT/SaaS support, energy/PV/heat pumps, automotive diagnostics, or international customer care.

I work reliably, in a structured manner, and with a practical approach. My goal is to make complex topics understandable and to support customers professionally, friendly, and solution-oriented.
  • German

    Native or bilingual

  • English

    Fluent

  • Spanish

    Conversational

  • Portuguese

    Conversational

  • Romanian

    Fluent

Remote only
Primarily works remotely

Experience

  • Coca-Cola,
    Production Worker
    December 2024 - November 2025 (11 months)
    41 M. Gladbach, Germany
    • ▪ Monitoring and operating production machinery
    • ▪ Quality controls and hygiene measures
    • ▪ Technical support and maintenance work
    Quality Management Process Analysis Process Optimization Work Safety Environmental Protection
  • Energie Konzepte Deutschland
    Sales Representative
    January 2025 - November 2025 (10 months)
    • ▪ Consulting on photovoltaic and heat pump systems
    • ▪ Technical measurement and system dimensioning
    • ▪ Advice on energy efficiency and funding programs
    Technical Project Management Systemic Consulting Needs Analysis Customer Relationship Management (CRM) CRM
  • AIC Europe GmbH,
    Laboratory Assistant
    October 2023 - Today (2 years and 8 months)
    47 Krefeld, Germany
    • ▪ Capacitor tests (ESR, leakage current, capacitance)
    • ▪ Evaluation and documentation of results
    • ▪ Calibration and maintenance of measuring equipment
    Data Analysis Excel Data Evaluation Technical Project Management Technical Testing

Recommendations

Be the first to recommend Philipp

Help this freelancer shine by sharing your experience working together.

These freelancer profiles also match your criteria

AgathaA

Agatha Frydrych

Backend Java Software Engineer

4.7

(3)

2

BaptisteB

Baptiste Duhen

Fullstack developer

4.6

(4)

5

AmedA

Amed Hamou

Senior Lead Developer

4

(2)

7

AudreyA

Audrey Champion

Web developer

4.3

(3)

4

Education

  • Vocational training as a machine and plant operator
    Vocational School Glockenspitz Krefeld
    2013
    Berufsausbildung zum Maschinen- und Anlagenführer
  • Google IT Support Professional Certificate
    2024
    Google IT-Support Professional Certificate

Categories