About Philipp
Hi, I'm Philipp!
I'm a UX Researcher with more than 4 years of experience in conducting qualitative and quantitative User Research on an international level for big companies like C&A and ALDI.
I also help companies scale their User Research and UX maturity to the next level by developing and implementing processes and solutions that streamline research operations, integrating user insights into strategic decision-making, and empowering cross-functional teams to adopt a user-centered mindset.
What I offer:
Full Research Cycle
Don't worry about recruitment. I offer the whole research package, including recruiting the right users that represent your target group.
- Moderated / unmoderated usertests
- Interviews
- Surveys
- Diary Studies
- Focus Groups
- Tree Testing
- Card Sorting
- Contextual Inquiry
- Heuristic Evaluation
- Customer Journey Mapping
- Benchmarking (e.g. SUS, SEQ, CSAT, CES)
- UX Consulting
German
Native or bilingual
English
Fluent
Remote only
Primarily works remotely
Experience
- ALDIUX ResearcherE-COMMERCEApril 2023 - Today (3 years and 2 months)Mühlheim, Germany
- Conducting qualitative and quantitative User Research at an international level for four different countries (USA, UK, AUS, GER) and over a dozen product teams consisting of more than 300 people
- Evaluating the "User Experience Awareness & Maturity" of the company by conducting a large-scale survey across the whole department with over 3.000 employees. Result: A clear overview of the current status and areas that need improvement. Working out an action plan with concrete steps to increase the "UX Awareness & Maturity" of the company.
- Hosting live TV sessions in the company's TV studio, such as the "International User Research Community Call" to promote exchange among UX Researchers and increase the awareness and visibility of User Research across the company.
- Increasing the company's knowledge of User Research and fostering exchange with other practitioners in the industry by participating in various User Research conferences across the globe (e.g., UXCon Vienna, World Usability Congress, Quant UX Con, UXinsights Festival) and sharing the gained knowledge across the company
- C&A eCommerceJunior UX ManagerE-COMMERCEAugust 2021 - March 2023 (1 year and 7 months)Düsseldorf, Germany
- Initiated and executed qualitative and quantitative user research (usability tests, interviews heat maps, surveys, tree tests, etc.)
- Supported the coordination, test planning and successful execution of on-site A/B/n testing
- Supported the setup, steering and communication of the testing roadmap with the goal of increasing the User Experience and Conversion Rate
- Collected and analyzed on-site customer feedback as well as processed and interpreted the results and communicated them to relevant stakeholders
- Expanded the test & learn culture within the organization
- Let s devMasterand UX Research & DesignSOFTWARE PUBLISHINGMarch 2020 - October 2020 (7 months)Karlsruhe, Germany
- Designed a stressmanagement app (wireframing, screen- and interaction design)
- Created a study design to answer specific research questions (2x2 repeated measures design)
- Recruited participants and executed the study
- Analyzed and interpreted the gathered data (quantitative and qualitative data)
- • Presented the findings of the study
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Education
- B. Sc. PsychologieTechnische Universität Berl
- M. Sc. Human FactorsTechnische Universität Berlin2021
Skill set
Categories
- Other