Philippe Van Durme

Support for hotels and restaurants

▸ Specialist in hotels and restaurants,

▸ Audits,

▸ Training,

▸ Distribution and revenue management

▸ Complete management of the residence: operational management, pricing strategy and RevPAR optimization,

Improvement of the operating account: cost reduction, monitoring of P&L and performance indicators ▸ Tripartite management: Adagio – Pierre & Vacances – Owners with the trustee ▸ Management, recruitment and skills development of teams (reception, housekeeping, maintenance) ▸ Obtaining and monitoring hotel classification and Green Key certification (CSR and sustainable development approach), increase in customer satisfaction. ▸ Management and coordination of renovation work while maintaining operational continuity, redesign of the site's image

Responsible for rebranding the hotel from Pullman to Hilton, including a creation phase as an independent hotel MIA, covering all areas including distribution and contracting. Simultaneously managed the renovation program.