Freelancer profile translated to English.
Back to original languageAbout Philippe
Consultant in Quality of Life at Work (QVCT) and conflict management. 30 years of experience in customer relations (including 22 years at Air France) and 10 years as an elected member of the CHSCT/RPS trainer. I support companies and employees with concrete tools (mediation, sophrology, coaching) to improve well-being and performance at work.
English
Fluent
Spanish
Conversational
Italian
Conversational
Remote only
Primarily works remotely
Experience
- Le Choix de l'Être by Philippe lantelmeHypno-Coach, SophrologistHEALTH AND WELLNESSJanuary 2016 - Today (10 years and 5 months)Humanistic approach: empathy, active listening, and open-mindedness to establish a climate of trust.• Individual and collective support for issues of distress, stress, and personal development.◦ Design and delivery of personalized hypnosis programs (visualization, anchoring, suggestion, relaxation). Interventions in companies on quality of work life (QVT), stress management, and prevention of psychosocial risks (RPS).◦ Implementation of thematic workshops and seminars (leadership, confidence, communication, emotion management).• Collaboration with health and well-being professionals for a global and integrated approach.◦ Organization of conferences and awareness-raising activities for the general public.
- AIRFRANCEStaff Representative, CHSCT Member & TrainerJune 2007 - April 2017 (9 years and 10 months)Impasse de l'Île-de-France, Gignac-la-Nerthe, France• Staff representation and contribution to QVT: risk prevention, mediation, andMusic: eclectic interest in musical genres, including rap, world music, pop, rock, variety, and classical music including baroque.support for employees.◦ Delivery of internal training (6 to 10 participants) on communication, safety, and team cohesion.◦ Skills assessment and performance monitoring to foster skill development and continuous improvement.◦ Regulatory and pedagogical monitoring for legal and training compliance.
- Air France MarignaneCommercial Station AgentAVIATION AND AEROSPACEApril 1995 - April 2017 (22 years)Marignane, FranceWelcoming and assisting passengers in a demanding international environment, ensuring service quality and customer satisfaction.Handling sensitive situations (delays, cancellations, baggage incidents, crises, or conflicts) with composure, listening, and diplomacy.Coordination with ground and flight crews to ensure smooth operations and passenger safety.Active contribution to the continuous improvement of customer relations and the promotion of the company's services.
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Education
- Skills certificate (Qualiopi)SCORF2024Certificat de compétences (Qualiopi)
- Cognitive Behavioral Therapies, SexotherapyCOALIX2021Thérapies Comportementales Cognitives,Sexothérapie