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Philippe DumontPD

Philippe Dumont

Sales, Service and Customer Success Executive

On-demand
Paris, FR
8-15 years

Average response time: 1 hour

Freelancer profile translated to English.
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About Philippe

I propose to support you in an operational role in contact with your clients to contribute to the success of your company by bringing my experience and know-how.

I would be delighted to discuss with a member of your team to refine the scope of my support.

After more than 20 years of experience in information technology (Software, SaaS, Artificial Intelligence, IoT, etc.) and telecommunications, I have built particular expertise in sales development and solutions and services for your "key accounts" prospects and in supporting your existing clients.

I rely on my three areas of expertise: sales team management, partner network development and management ("Channel"), and customer follow-up ("Customer Success").

Since September 2020, I have been responsible for the operations of the startup Rubix SI, which provides an artificial intelligence platform to better understand and act on our environment (air quality, noise pollution, etc.).

From January 2018 to February 2019, I managed Cisco in France. This role included the operational management of the company (representing 900 million dollars in products and services), the support of French employees, and the representation of Cisco to the French government, think tanks, unions, etc.

Throughout my career, I have worked in an international environment and held responsibilities covering different regions of the world: Europe, Middle East and Africa, Southern Europe, emerging markets, and Latin America. During these experiences, I managed product and service sales operations and the organization of service delivery.

Active in key professional associations, I was notably a member of the board of directors and special advisor to the president of AMCHAM.
  • French

    Native or bilingual

  • English

    Fluent

Can work on-site
Paris (up to 50km)

Experience

  • Whispeak
    Strategic Advisor
    December 2021 - Today (4 years and 6 months)
    Paris
  • RUBIX S&I
    Chief Operating Officer and Sales Manager
    September 2020 - December 2021 (1 year and 3 months)
    Toulouse, Occitanie, France
    In charge of Sales, Customer Success, Professional Services and Manufacturing for this startup that develops an AI SaaS platform aimed at solving environmental challenges.
  • Prevision.io
    Chief Executive Officer
    September 2019 - April 2020 (7 months)
    Paris Area, France
    With the objective to raise funds, I aligned the business plan, reorganized the sales organization with the creation of the inside sales function, implemented Customer Success organization across Data Sciences, sales and marketing teams, and initiated an indirect channel partnership.

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Education

  • Baccalauréat
    Lycée Buffon
    1981
  • Ingénieur
    Université de Technologie de Compiègne
    1986
    Ingénieur

Skill set (50)

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