Freelancer profile translated to English.

Description

Are you leading a team, an organization, or a transformation project and looking for support grounded in reality, not theories?

With over 38 years of field experience, 21 years as a manager in special forces (commando paratrooper), and 17 years in mass retail (Auchan Group), I offer you a direct insight into complex human and organizational situations.

As a certified coach and training consultant, I specialize in leadership development, change management, and enhancing the behavioral skills of managers and their teams. I also train trainers to integrate artificial intelligence into their teaching practices.

What sets me apart: a practitioner's approach, not an out-of-touch consultant. My tools come from the field, my examples are lived experiences, and my results are measurable.

I work on: individual or group coaching assignments, in-person/remote training, instructional design, and managerial transformation support.

Industry field of expertise

Languages

French
Native or bilingual

Workplace preferences

Can work on-site

Toulouse (up to 50km)

ANYPSO
COACH TRAINER
RETAIL (LARGE RETAILERS)
January 2022 - January 2026 (4 years)
82000 Montauban, France
As an independent coach and trainer, I support executives, managers, and teams in developing their behavioral skills and organizational performance.
🎓 Training & Higher Education
Management trainer for apprentice students in BTS, Bachelor's, and Master's in Commerce — designing and delivering modules on leadership, communication, and change management.
🗣️ Behavioral Skills Development (Soft Skills)
Workshop facilitation: public speaking, stress management, emotional intelligence, assertiveness.
🧭 Professional Coaching
Individual coaching for executives and managers in transition or development. Coaching for young adults experiencing disengagement or career reorientation.
🏢 Corporate Tutoring & Support
Monitoring apprentices in their professional environment, bridging the gap between company and school, evaluating practical skills.
Trainer Training Change Management & Organizational Transformation Generative AI Trainer Management and Artificial Intelligence
Auchan Retail Hypermarché
HEAD OF CASHIER DEPARTMENT
RETAIL (LARGE RETAILERS)
January 2016 - January 2022 (6 years)
82000 Montauban, France
Operational management of a department with 90 employees and several managers, within Auchan Hypermarkets (Toulouse, Pau, Castres, Villeneuve-sur-Lot, Montauban).
👥 Team Management & Development
Supervision, training, and skill development for front-line managers and their teams. Trainer mentor for cashier and customer relations roles.
📊 Performance Monitoring
Budget tracking and adherence, administrative management of the department, analysis of performance indicators, and implementation of corrective actions.
🤝 Customer Experience & Commercial Relations
Implementing customer relations policy across multiple sites — ensuring quality of service and customer satisfaction at checkout.
🎓 Knowledge Transfer & Training
Trainer mentor role: supporting junior managers in their new roles, developing behavioral and technical skills.
Multidisciplinary Team Management Customer Relations Budget Management Retail & Distribution
Auchan Retail Hypermarché
COMMERCE MANAGER
RETAIL (LARGE RETAILERS)
January 2008 - January 2016 (8 years)
82000 Montauban, France
Management of a complete commercial unit (food and non-food) within Auchan Hypermarkets — 8 years of experience in a demanding and constantly evolving mass retail environment.
🛒 Commercial & Operational Management
Driving commercial performance, inventory management, aisle merchandising, and tracking of food and non-food performance indicators.
👥 Team Management & Development
Training, support, and skill development for employees and commerce managers. Trainer mentor role for developing managers.
🏛️ Governance & Shareholding
Member of the Valauchan Supervisory Board — active participation in the group's governance bodies (Auchan employee shareholding).
📈 Change Management
Supporting teams through organizational changes and the group's commercial transformations.
Commercial Management Training & Tutoring Commercial Unit Management Retail & Distribution Change Management & Organizational Transformation

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Professional Title of Adult Trainer RNCP Level 5.
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