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Philippe A.PA

Philippe A.

Expert Make / No Code

€600/day
Paris, FR
3-7 years

Average response time: 1 hour

Freelancer profile translated to English.
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About Philippe

Passionate and self-taught, I have been working for 6 years as Sales Ops and No Code Expert, with a strong focus on performance, process structuring, and automation.

I have developed in-depth expertise in Salesforce Sales Cloud, which I use as a genuine sales management tool, not just a CRM. I cover the entire Sales Ops chain:
  • Structuring sales processes (leads, opportunities, complex cycles),
  • Advanced automation (flows, rules, validations),
  • Setting up decision-oriented reporting and dashboards,
  • Improving data quality and CRM governance
  • Supporting sales teams in adoption and usage optimization.
I have also worked with Salesforce Einstein, particularly for prioritization assistance, sales performance analysis, and opportunity tracking optimization, always with a pragmatic, ROI-oriented approach.

In parallel, I have developed advanced expertise in No Code, particularly with n8n and Make (formerly Integromat), which I consider truly revolutionary tools. They allow for the creation of robust, scalable, and rapidly deployable automations, while remaining perfectly integrable with Salesforce and the existing business ecosystem.

As such, for example, I have designed and deployed all sales and customer management processes for a training center specializing in freelancers, from lead generation to post-sales follow-up, combining CRM and No Code automations.

Conscientious, determined, flexible, and attentive, I would be delighted to discuss with you to concretely contribute to the development of your projects.

  • French

    Native or bilingual

  • English

    Fluent

Can work on-site
Paris (up to 50km)

Experience

  • StaffMe
    Sales Operations Manager
    July 2022 - Today (3 years and 11 months)
    Paris, France
    Ongoing Projects:
    • Supervise and administer the Salesforce CRM for 120 licenses, ensuring optimal performance and user satisfaction.
    • Manage operations in three different countries (France, Belgium, and the Netherlands), each with its own working methods and visions. Harmonize processes and organization to increase efficiency.
    • Establish and maintain relationships with international P&T teams, launch a new ticketing process, and manage projects.
    • Continuously improve, optimize, and implement commercial and operational processes, including workflows and strategies to increase conversion rates.
    Key Milestones:
    • Launch of a Marketing Website Sources process: Creation of a custom object ("Entry Point") to track all sources throughout the customer journey.
    • Redesign of a synchronization flow between the Back-Office and the CRM: Collaboration with P&T teams to evolve synchronization from hourly to every 5 minutes.
    • Implementation of Salesforce Engagement: Deployment of the new Einstein tool within the Salesforce organization and configuration of automated cadences to improve sales efficiency.
    • Deployment of a Case Management process in Belgium: Launch of a French process in Belgium to help sales teams be more effective during onboarding.
    • Implementation of a Project Management tool in Salesforce: Design and deployment of a custom tool to manage the needs of multiple countries, as well as the launch of a ticketing tool for user requests.
    • Migration of dashboards to Microsoft Power BI: Transfer of all Salesforce analysis dashboards to Power BI for improved efficiency. Setup of tables in the Data Warehouse in collaboration with the Data team.
    Salesforce Sales Cloud CRM n8n Einstein Salesforce Flow
  • StaffMe Academy
    Sales Operations Manager
    August 2020 - July 2022 (1 year and 11 months)
    Le Kremlin-Bicêtre, France
    Professional training organization for young freelancers aged 18 to 30, StaffMe Academy strives to offer tailor-made training courses aimed at developing their soft skills, their know-how, and enriching their knowledge of the business world.
    - A targeted training catalog
    - A friendly format, based on sharing experiences
    - Personalized follow-up
    The Sales Operations position at StaffMe Academy addresses several challenges:
    - Maintenance of collaborative tools.
    - Management of the HubSpot CRM
    - Optimization and implementation of commercial and operational processes: workflows, conversion rates, strategy.
    - Selection of KPIs
    - Implementation of sales methodologies and frameworks.
    - Optimization of sales tools: CRM, Data Analytics, contract management, forms and templates, etc.
    - Process control, monitoring of methodologies, etc.
    - Reporting and prospective work for strategic planning
    Hubspot CRM Make

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Education

  • Programme Grande École - Master in Management , Responsible for Innovative Projects - New Business Development Manager
    Rennes School of Business
    2022
    Programme Grande École - Master in Management , Responsable de Projets Innovants - New Business Development Manager
  • Commercial Development & Digital Marketing
    StaffMe Academy
    2020
    Développement Commercial & Marketing Digital
Check out Philippe's education

Skill set (9)

CRM
No Code
Make
Hubspot
Salesforce Sales Cloud
Integromat
Google Suite
Sendinblue
n8n

Categories