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Petra AduseiPA

Petra Adusei

Tax returns, customer support, call center agent

€520/day
Berlin, DE
8-15 years

Average response time: 1 hour

Freelancer profile translated to English.
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About Petra

Many years in the service desk as customer support. Since 2018 on a freelance basis.

I am characterized by a willingness to learn, independent work, flexibility, enthusiasm, team spirit, quick comprehension and competence.

You can get an impression of my previous and current activities in this reference video. My area of technical customer support:
  • English

    Fluent

  • German

    Native or bilingual

Remote only
Primarily works remotely

Experience

  • ServIT Remote Solutions GmbH
    Service desk employee
    CONSULTING AND AUDITS
    November 2013 - Today (12 years and 7 months)
    Berlin, Germany
    You can get the best idea of my previous activities from this video.

    My area of technical customer support: https://www.servitsolutions.com/de/referenzen
    Microsoft Office Technical knowledge Customer support Atlassian JIRA ServiceNow English 10 Finger System 24/7 Support

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Education

  • Retail saleswoman
    Fa. Gloser
    1986
    Ich habe von Kassa, über Bestellungen, Abrechnungen und selbstständiger Führung des Geschäftes alles gemacht. Ich habe richtig Verkauf gelernt und nicht "Verteiler".

Skill set

Categories

  • Other