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Paul OpitzPO

Paul Opitz

AI Automation & AI Voice Agent Senior

€500/day
Dresden, DE
8-15 years

Average response time: 1 hour

Freelancer profile translated to English.
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About Paul

I help companies increase customer satisfaction, boost revenue, and relieve their team.

This is achieved through the development of AI agents, especially AI voice assistants, for SMEs to automate business processes.

Integration takes place into existing infrastructure such as cloud telephone systems, CRM, and ERP systems, adhering to the highest industry standards for compliance and security.

Application examples:

📅 2. Appointment Management
- Appointment scheduling (e.g., doctor, consultation, service)
- Reminder calls for upcoming appointments

📞 3. Inbound Call Routing & Pre-qualification
- Intelligent central call routing, e.g., pre-qualification of inquiries (e.g., applicants, leads)

🛍️ 4. Customer Loyalty
- Reminder service for regular customers
- Satisfaction surveys after service or purchase

🛠️ 5. Support
- Malfunction reports and status updates
- FAQs and troubleshooting

💬 6. Sales
- Lead generation and qualification
- Reactivation of inactive customers

👥 7. HR
- Applicant interviews and qualification
- Onboarding reminders
  • German

    Native or bilingual

  • English

    Conversational

Remote only
Primarily works remotely

Experience

  • KI-Automatisierung
    AI Developer | AI Consultant | Support for SMEs in Developing AI Automations
    DIGITAL AND IT
    April 2024 - Today (2 years and 2 months)
    Dresden, Germany
    Development of AI agents, especially AI voice assistants, for SMEs to automate business processes. Integration takes place into existing infrastructure such as cloud telephone systems, CRM, and ERP systems.

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Skill set

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