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Pauline SeitzPS

Pauline Seitz

Communication Consultant

€280/day
Montpellier, FR
3-7 years

Average response time: 1 hour

Freelancer profile translated to English.
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About Pauline

đŸ‘©â€đŸ’Œ Hi, I'm Pauline, 27 years old, with a master's degree in innovative project management that provided me with all the project management knowledge. I've had several experiences in startups with different environments and evolutions that allowed me to develop new skills.

As a junior project management expert, I can assist you with all stages of your project creation or management! 🧐
Specializing in client communication, don't hesitate to contact me for your communication strategy or client management đŸ‘©â€đŸ’».

I'm (almost) always in a good mood, I'm talkative, and I'm not afraid of a heavy workload as long as my work-life balance is right. I often have a lot to say, partly because I'm talkative, but mostly because I'm curious and I often question the work done or to be done. In my opinion, for the well-being and good development of a product, one must maintain a critical and constructive eye. đŸ€“
  • French

    Native or bilingual

  • English

    Conversational

  • Spanish

    Basic

Can work on-site
Montpellier (up to 50km)

Experience

  • HappyPal
    Customer Care Specialist
    PUBLIC SECTOR
    March 2021 - April 2023 (2 years)
    Within the Care department:
    - Customer service management across 3 channels: chat, email, phone
    - Back office management of the platform for updating information and data processing
    - Hosting product presentation webinars
    Customer Service Back Office Writing Customer Success Manager
  • Salon de l'Ecologie
    Coach: Communication Strategy
    CIVIC AND SOCIAL ORGANIZATIONS
    September 2020 - December 2020 (3 months)
    Montpellier, France
    For their annual event, the Ecology Fair entrusted me with several missions. As communication was managed by volunteers, my role was to provide them with key information for social media management (Facebook, Instagram, Twitter, LinkedIn) and to support students when needed. Once the event was over, my mission was to analyze the work done.

    Before the event:
    - Present social media platforms and their usage
    - Provide advice on social media management and planning tools

    During the event:
    - Support students: advice and feedback on publications

    After the event:
    - Analyze the relevance of publications on different networks
    - Analyze social media usage
    - Activity report
    Communication Strategy Strategic Planning Data Analysis Coaching
  • Gravity Innovation
    Coach
    CONSULTING AND AUDITS
    October 2020 - October 2020
    Team coaching for an innovative challenge organized by Ad'Occ.
    Management and supervision of a team for one day.
    Coaching Team Management

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Education

  • Master's Degree (2) in Innovative Project Management
    IAE Montpellier
    2019
    Le master forme les Ă©tudiants sur les missions suivantes : - conduire un projet personnel de crĂ©ation d’entreprise impliquant la mise en Ɠuvre de nouveaux produits ou services - ĂȘtre responsable de projet ou de mission dans le cadre d’une entreprise innovante. - dĂ©velopper des activitĂ©s de consulting ou de recherche en innovation et entrepreneuriat.
  • Master's Degree (1) in Management of Universities and Information Technologies
    IAE Montpellier
    2018
    Missions d’apprentissage : - pilotage et contrĂŽle de gestion Ă  la direction des affaires financiĂšres - recherche et conduite du changement Ă  la direction de la recherche et des Ă©tudes doctorales - gestion prĂ©visionnelle des emplois Ă  la direction des ressources humaines - gestion administrative et juridique au service des affaires juridiques et institutionnelles

Skill set

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