Pauline Nicol

📝 Is administrative or commercial management hindering your business growth? Do you want fluidity and structure in your daily operations?

With solid experience in demanding institutions like Caisse des Dépôts and American Express, I now support executives, startups, and SMEs as a true remote operational pillar. My goal: to structure and optimize your organization to relieve you of daily management tasks.

🛠️ What I can do for you:

Global Administrative Management & HR Ops: Management and optimization of internal processes, interface with your partners and service providers, drafting official correspondence, and managing the onboarding of your new employees.

Financial Monitoring & Pre-accounting: Day-to-day cash flow monitoring, sorting and centralizing accounting documents for your accountant, and developing activity reports for management.

Sales Administration (ADV) & Customer Relations: Complete management of the billing cycle (invoice generation, payment tracking, overdue invoice follow-up), handling complex cases, and high-level customer satisfaction monitoring.

Tools & Reporting (Productivity): Advanced proficiency in the Office/Google Workspace suite and rapid adaptability to your business software (CRM, ERP like Pennylane, Sage, or QuickBooks, and collaborative tools like Notion, Slack, Asana).

✨ Why collaborate with me?

I am described as autonomous, rigorous, and possessing a great capacity for learning. I am accustomed to environments where errors are not permitted and confidentiality is paramount. Whether you are a rapidly growing company or a professional firm, I quickly integrate into your processes to secure your procedures and free up your time.

Let's discuss your needs.