Freelancer profile translated to English.

Description

Need to free your mind from administrative tasks while growing your business?

With a double degree in Secretarial, Accounting, and International Trade, I support entrepreneurs and SMEs in their daily management. More than just an assistant, I am your right hand for:

✅ Zero Emails: I sort, manage, and respond to your email flow

✅ Administrative Management: Invoicing, file tracking, and rigorous organization of your back-office.

✅ Export Support: Management of your logistics documents, interface with your foreign partners, and bilingual client follow-up.

Responsive, organized, and accustomed to international contexts, I quickly adapt to your tools to allow you to focus on what matters most: your growth.

📩 Let's discuss your needs during a brief chat!

Industry field of expertise

Languages

English
Native or bilingual

Workplace preferences

Remote only

Primarily works remotely

CPAM
Administrative Employee
PUBLIC SECTOR
December 2021 - February 2023 (1 year and 2 months)
89100 Sens, France
Entry and verification of occupational diseases and work accidents. Materials service.
Rigorous management of benefit files (disability & work accidents). Mass data entry with a high level of reliability, compliance verification, and adherence to legal deadlines. Mastery of complex administrative procedures and confidentiality of sensitive data.
Administrative Secretariat Administrative Management Data Management Rigor and compliance with procedures Compliance
Locabox
Sales Assistant
REAL ESTATE
June 2020 - December 2021 (1 year and 6 months)
86000 Poitiers, France
• Administrative processing of files, data entry, updating client files, receiving and filing documents.
• Answering incoming calls, responding to inquiries, and taking messages. Sales process, quote preparation, contracts, closing contracts, negotiation. Sending statistics to the structure.
Complete sales cycle management: reception, drafting quotes and contracts. Rigorous follow-up of invoicing and unpaid debt collection. Interface between clients and logistics departments. Expertise in administrative organization and customer loyalty in B2B/B2C.
Sales Administration (ADV) Invoicing Client Follow-up Customer Service Sales Support
Armatis
Customer Advisor
CONSULTING AND AUDITS
March 2021 - June 2021 (3 months)
86000 Poitiers, France
Customer relations expert: needs analysis and CRM follow-up. Specialist in conflict management and finding compromises for resolving complex disputes. Mastery of diplomatic communication, customer loyalty, and rigorous administrative management of files under pressure.
Dispute Management Customer Relations Negotiation Customer Support Diplomacy