Freelancer profile translated to English.
Back to original languageAbout Pauline
+10 years of experience in communication and change management.
Freelance since 2022, I leverage all communication channels to serve organizational transformation challenges.
I have led various missions for numerous clients such as SNCF, SNCF Réseau, EDF, ENGIE, Thales, CCF, CDC Habitat, Sanofi, etc. Dynamic and versatile, I face situations with a strong spirit of analysis and problem-solving, with people at the heart.
✅ Design and deployment of tailor-made communication plans to support organizational transformations (mergers, reorganizations, digitalization, etc.).
✅ Operational management of all communication channels (internal, external, digital, events) to meet specific or recurring challenges.
✅ Facilitation of collaborative workshops and training to equip teams (managers, HR, communicators) on change management and collective intelligence.
💡 Need an expert perspective on your change management or project communication? Let's talk!
English
Fluent
Spanish
Conversational
French
Native or bilingual
Can work on-site
Nantes (up to 50km), Paris (up to 10km), Rennes (up to 10km), Lorient (up to 10km), Angers (up to 10km)
Experience
- Pauline Fisch ConseilConsultant in Change Management & Organizational CommunicationSeptember 2022 - Today (3 years and 11 months)Nantes, FranceCCF: Head of Digital Workplace Change Management> Implemented a proximity support approach for network users (200+)> Developed and monitored the cascading deployment strategy> Provided training (in-person and remote) for network users on M365 collaborative tools (1500+ users)> Created the brand identity for the Group's digital workplaceStime: IT4IT Change Management Lead> Supported RUN and BUILD for the ServiceNow application throughout the annual roadmap> Developed on-demand support services for application managers in the IT4IT team and domain> Led team activities and organized a managers' seminar
- CognizantSenior Consultant | Communication & Change ManagementTECHSeptember 2021 - February 2022 (5 months)Clamart, FranceClient: Sanofi > Global communication for the 5-year clinical trial transformation and modernization/digitalization program, "ACT4Patients"- Developed the program's external communication strategy- Coordinated the program's internal communication with various stakeholders (Sponsors, Project Managers, Program Managers, Organizational Change Managers)- Created and produced content in FR/EN- Implemented reporting and KPI monitoring- Continuous improvement
- OnepointChange Management Consultant for Field Application DeploymentREAL ESTATEMarch 2020 - September 2021 (1 year and 6 months)Paris, FranceClient: CDC Habitat - Adoma > Change management for the deployment of an application for maintenance and operations departments.- Communication strategy for the pilot scope and then national deployment (1500+ end-users)- Change management strategy for the pilot scope and then national deployment- Created and produced communication and training deliverables- Trained end-users nationwide- Impact analysis and process iteration in agile mode- Project management
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Education
- Master in Organizational CommunicationUniversité Jean Moulin (Lyon III)2015Master Communication des Organisations
- Master of ArtsGriffith College Dublin2013MA in Journalism and Public Relations