Freelancer profile translated to English.
Back to original languageAbout Pauline
I have over 8 years of experience in Organization Consulting, with a specialization in the hospital health sector.
As a senior consultant at Capgemini Consulting, for over 4 years, I participated in and led several financial recovery missions in hospitals in the 93 department (audit phases then change management: reduction in the number of beds and length of stay, strengthening city/hospital links, optimization of patient pathways, etc.).
I also participated in other managerial Change Management missions for the La Poste and Elior groups.
During my last mission as a self-entrepreneur for Boston Scientific UK, I managed to mobilize an entire cardiology department to co-construct a plan for optimizing and developing their outpatient activity, after 3 previous failures before my arrival.
I enjoy working in co-construction. I am pragmatic and attentive to the client and the team I work with. I am also flexible and know how to adapt to client constraints while keeping the objective and the final deliverable of the mission in sight.
Finally, I am available but I like to work independently, and I do not hesitate to ask for help if needed. I have very good interpersonal skills and I know how to adapt to any type of environment.
While I specialize in the hospital sector, I am open to working in other sectors.
French
Native or bilingual
English
Native or bilingual
Spanish
Fluent
Chinese
Basic
Remote only
Primarily works remotely
Experience
- ELSAN SASSenior ConsultantMEDICALMay 2022 - Today (4 years)PMO for an integration project into the target IS of 17 new clinics acquired by the ELSAN group:- Development and management of a budget of +3 M €- Management of the Task Force team alongside the Project Director- Structuring and synchronization of various workstreams in an unstructured and multi-site environment (reporting, steering committee animation, KPI monitoring)
- Boston ScientificSenior ConsultantCONSULTING AND AUDITSMarch 2021 - July 2021 (5 months)Clermont-Ferrand, FranceOptimization of patient care and development of outpatient cardiology activity in an ELSAN Group clinic (Phase 2)• Modalities: Facilitation of interviews and workshops (with cardiologists, anesthesiologists, health managers, and communication managers) and data crunching• Deliverables: definition and validation of internal ineligibility criteria for outpatient care, development of an optimized scheduling model (with smoothing strategy and management of cancellations/emergencies), co-construction of a communication plan for city cardiologists• Proposal for an implementation plan and a monitoring schedule for all workstreams• Stakeholders re-mobilized and all objectives revised upwards at the end of the mission
- Capgemini ConsultingSenior ConsultantCONSULTING AND AUDITSJanuary 2014 - August 2018 (4 years and 8 months)Paris, France• Support for two Parisian Hospitals (+800 beds)- Financial Recovery Plan (financial and organizational diagnosis)- Change Management (implementation of a hospital Transformation Plan)- Creation and implementation of organizational models to optimize hospital performance (development of outpatient medicine and surgery, optimization of patient pathways)Interlocutors: CEO, Heads of Department, Health Managers• Support for key bid responses for the Capgemini Consulting group across all sectors (response strategy, materials, preparation of the team for oral presentations)• Territorial Hospital Group (3 hospitals)Change Management: support for 6 priority clinical and technical pathways in the development of their Shared Medical Project, for submission to the ARSInterlocutors: CEOs, Heads of Department, Health Managers• Ministry of HealthSupport for the reorganization of health vigilance systemsInterlocutors: ASIP Santé, DGOS, ARS Ile de France• Postal ServicesIn a context of global transformation, support for the Transformation and Strategy Department in defining the employee engagement strategy.Interlocutors: Director of the Transformation & Strategy Department• World Leader in Catering ServicesModeling a business case for reducing organizational dysfunctions in the HR / Payroll DepartmentInterlocutors: Heads of Payroll Departments
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Education
- Master in ManagementEM Lyon Business School2013Programme Grandes Ecoles (Finance, Marketing, Consulting, Entreprenariat) Créatrice et Présidente de l'Association cHeer uP! EMLYON (association d'accompagnement de jeunes hospitalisés atteints de cancer)