Freelancer profile translated to English.

Description

I am looking for opportunities in the fields of professional integration, civic engagement, or any other area where people are at the heart of projects. What motivates me: collaborating with committed teams and contributing to meaningful initiatives.

💼 My areas of expertise:

Product Owner

- Adapting a tool to the real uses of users

- Implementing efficient and scalable processes

- Gathering needs & regular user feedback

Business Development & Marketing

- Deploying digital and field marketing strategies

- Writing content adapted to target audiences

- Structuring and implementing sales actions

Community Building

- Creating and structuring a community from scratch

- Member onboarding & continuous engagement

- Implementing rituals and collective dynamics

Customer Support

- Setting up & configuring customer service software

- Daily user support

- Responding to requests & continuous improvement of satisfaction

Languages

French
Native or bilingual

Workplace preferences

Can work on-site

Paris (up to 50km)

Betagouv
Manager for the deployment of inclusive structures - Inclusion Market
October 2023 - December 2024 (1 year and 2 months)
Deployment of the digital public service "Le Marché de l'inclusion" to integration structures (SIAE, ESAT & EA).

Webinar User Support Newsletter Writing User Journey Marketing
Matera
Community builder
REAL ESTATE
July 2022 - February 2023 (8 months)
Paris, France
Definition of a community strategy:
- creation & launch of a customer community;
- community engagement through physical & digital events as well as an editorial calendar;
- community growth.
Interviewing Content Creation Content Writing Community Management Community Management Online Community Management (CM) Event
Lulu dans ma rue
Manager of the field team & business development
CIVIC AND SOCIAL ORGANIZATIONS
December 2015 - July 2022 (6 years and 7 months)
Paris, France
💰 Development of revenue generated by Lulu kiosks and corners in my neighborhood

🏣 Implementation of activities and development of the territorial presence of the kiosks

👯‍♂️ Support for activity managers in the development and supervision of the Lulu community
Team Management Community Management Sales Strategy Operational Marketing Workshop Facilitation