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Pauline DerivazPD

Pauline Derivaz

Virtual Assistant

€250/day
Valenciennes, FR
0-2 years

Average response time: 1 hour

Freelancer profile translated to English.
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About Pauline

  • French

    Native or bilingual

  • English

    Fluent

  • German

    Conversational

  • Italian

    Basic

Remote only
Primarily works remotely

Experience

  • Hornbach
    Customer Service Advisor - After-Sales Service
    RETAIL (LARGE RETAILERS)
    July 2025 - November 2025 (4 months)
    HORNBACH, Riddes, VS, Switzerland
    Personalized reception and advice for clients in a high-traffic environment. Management of complex requests and conflict resolution. Service organization and occasional coordination with the team.
    Customer Service Community Management Project Coordination After-Sales Service mass retail
  • Hopital du Valais
    CARE ASSISTANT
    September 2024 - December 2024 (3 months)
    Practice of medical-technical procedures (vitals, injections, blood sugar.) Patient supervision and administrative file management.
  • EPHAD la Charmaie,
    CARE ASSISTANT
    August 2023 - May 2024 (9 months)
    Muraz, VS, Switzerland
    Daily team management and supervision of apprentices/interns. Care coordination and administrative follow-up (Besa, Phoenix).

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Education

  • CFC CARE ASSISTANT
    Professional School of Health and Social Services
    2023
    CFC ASSISTANTE EN SOIN
  • COMPULSORY SCHOOLING
    2020
    SCOLARITE OBLIGATOIRE

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