You're seeing this page as if you were . The main menu is still yours, though. Exit from immersion
Malt Strategy
New report
Malt Tech Trends 2026
Pauline ChoplinPC

Pauline Choplin

Organizational Transformation and Governance

€778/day
Rennes, FR
15+ years
Project Management
Process Optimization
Performance Improvement
Team Management
Data Reliability

Average response time: 1 hour

Freelancer profile translated to English.
Back to original language

About Pauline

I align business, IT, and operations teams to implement strategic choices. I work with management tostructure governance**, **turn around troubled projects**, and **lead major initiatives(regulatory, organizational, data-driven). Your Value Chain of Delivery is thus consolidated and improved. Client commitments are secured.

What sets me apart:
  • **Mastery of complex environments**: proven ability to lead multi-stakeholder initiatives (regulatory, organizational, financial) and to unite diverse teams of partners (Product Owners, IT, business, integrators, software vendors).
  • **360° vision**: a profile at the intersection of organization, technology, and business, ideal for anticipating the systemic impacts of transformation and aligning all stakeholders.
  • **Operational striking power**: a natural ability to quickly decipher confusing situations, structure them, restore meaning, and simplify complex topics to facilitate action.
  • **The conviction that people validate technology**: the certainty that the success of a data-driven or AI-guided project relies on team buy-in. Tools and data are decision-making levers for the collective.

Types of projects and key deliverables:
  • **Project and Delivery Management**: strategic framing, cross-functional governance, operational roadmap breakdown, risk management, and partner alignment.
  • **Operational Excellence**: value chain audit, mapping, digitalization and standardization of cross-functional processes (Order-to-Invoice), deployment of performance management frameworks.
  • **AMOA and IT Systems Flows**: requirements gathering, specifications drafting, dematerialization solution design (Document Management Systems, workflow), and Run phase security.
Banking and Financial Services
Consulting and Audits
Oil and Gas
Digital and IT Services
Public Sector

  • French

    Native or bilingual

  • English

    Fluent

Can work on-site
Rennes (up to 50km), Nantes (up to 10km), Paris (up to 10km)

Experience

  • Agence de communication nantaise
    Support in the strategic framing of the agency's transformation
    PRESS AND MEDIA
    March 2026 - May 2026 (2 months)
    Nantes, France
    • Existing systems audit: value chain modeling, formalization of findings, impact studies, structuring of strategic and operational needs, breakdown of a strategic and operational roadmap.
    • Acculturation to transformation project management methodology: methodological principles of a project approach, structuring of project governance and committee, change management.
    • Change management strategy considering impacts, client specificities, and gaps between the target and existing processes.
    • Structuring the formalization of key project documents: audit, kick-off, committee support.
    Project Management Project Framing Strategic Roadmap SWOT Analysis Knowledge Transfer
  • CLARANET
    Continuous Improvement and Operational Performance Project Manager
    DIGITAL AND IT
    January 2022 - January 2026 (4 years)
    Cesson-Sévigné, France
    Within the Business Excellence team, reporting to the Operations Department, leading operational transformation across cross-functional areas.
    • Turnaround of a critical billing data migration program (600 invoices) by re-establishing governance, leading +/- 20 business workshops, coordinating 17 key stakeholders (business, IT, PO, integrator, software vendor), secured Go Live.
    • Deployment of the OKR method to 17 tribes with manager support, preparation of QBRs.
    • Structuring and deployment of a PMO approach for the Operations Department: framework, methodological repository, and generalization of practices.
    • Analysis of feedback from NPS and eNPS campaigns from 1500 clients and 900 employees to identify major pain points and drive improvement plans.
    • Management of cross-functional processes (customer complaints and satisfaction, PMO, technical coordination of build), contribution to ISO 27001 and HDS audits, enhancing operational performance.
    Process Optimization Project Management Data Reliability Cross-functional Management Project Management
  • MC2i
    Consultant Manager in Transformation
    CONSULTING AND AUDITS
    January 2016 - January 2021 (5 years)
    Paris, France
    • Caisse des Dépôts (PMO and AMOA): supporting the IT Project Manager and the Real Estate Department in modernizing its strategy.
    • TotalEnergies and GRTgaz (Business Analyst): supporting TGIT/DOAP for the Corporate Application scope.
    • Consulting firm activities: Management (10 consultants), recruitment (50 interviews), business development (identifying needs, upselling, proposal defense), Offer Manager for the Transformation offering, training.
    Project Management Team Management Change Management Project Management (PMO) Collective Intelligence Facilitation
Check out Pauline's experience

Recommendations

Be the first to recommend Pauline

Help this freelancer shine by sharing your experience working together.

These freelancer profiles also match your criteria

AgathaA

Agatha Frydrych

Backend Java Software Engineer

4.7

(3)

2

BaptisteB

Baptiste Duhen

Fullstack developer

4.6

(4)

5

AmedA

Amed Hamou

Senior Lead Developer

4

(2)

7

AudreyA

Audrey Champion

Web developer

4.3

(3)

4

Signup to reveal

Education

  • Relational Excellence Training, Business Creation Training
    CCI Rennes
    2008
    Formation Excellence Relationnelle Formation Création d'entreprise
  • Master 2
    ESC Tours – University of Sherbrooke Canada
    2005
    Master 2
Check out Pauline's education

Categories