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Pauline ChartrainPC

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Freelancer profile translated to English.
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About Pauline

Today, organizations face increasing complexity: evolving customer behaviors, new technologies, multiple transformations, and decisions to be made in uncertain environments.

With over 18 years of experience in strategy, innovation, and transformation, gained notably at Decathlon, frog, Capgemini, and Thales, I help organizations understand changes in their environment, identify concrete opportunities, and transform complex issues into clear and structured actions.

My background covers retail, automotive, defense, energy, and various international environments, both in-house and in consulting. I have developed a transversal, pragmatic, and impact-oriented approach, working closely with business, product, technology, and management teams.
Through Velhara, I offer, among other things, Strategic Opportunity Scans to help organizations take a step back, clarify their priorities, and identify where to focus their efforts.

velhara.com

I enjoy connecting ideas across sectors, understanding weak signals, and helping teams move forward with greater clarity, alignment, and impact. Driven by the desire to create useful and meaningful initiatives, I pay particular attention to transformations that sustainably improve the experience of people, teams, and organizations.

I look forward to discussing your challenges and exploring together the opportunities that could make a difference for your organization.
  • French

    Native or bilingual

  • Spanish

    Native or bilingual

  • English

    Fluent

Remote only
Primarily works remotely

Experience

  • Decathlon
    Head of Strategic Portfolio Spain Executive Team Member
    RETAIL (SMALL BUSINESS)
    April 2023 - September 2025 (2 years and 5 months)
    Madrid, Spain
    Established and led Decathlon Spain's PMO from scratch, defining governance frameworks, processes, and methodologies to drive organizational transformation. Translated complex strategic objectives into actionable projects, empowered cross-functional teams, and fostered a new project management mindset. Ensured execution excellence to deliver portfolio uplift, achieving 2025 objectives ahead of schedule and supporting country-wide business growth.
    Strategic Portfolio Management PMO Design & Implementation Project Governance & Best Practices Organizational Change Management Executive Committee & C-Level Collaboration
  • Decathlon
    Product Manager
    RETAIL (SMALL BUSINESS)
    January 2023 - April 2023 (3 months)
    Madrid, Spain
    Led strategy definition, process implementation, and platform redesign for a Decathlon athlete recommendation platform, supporting international rollout and improved development workflows. Collaborated across business and tech teams to enhance user experience, operational efficiency, and platform growth generating €300K/month revenue in Spain.
    Platform Redesign & UX Process Implementation & Optimization Cross-functional Team Coordination International Product Deployment Product Management
  • frog, part of Capgemini Invent
    Senior Strategist
    CONSULTING AND AUDITS
    January 2019 - January 2023 (4 years)
    Madrid, Spain
    Designed and implemented customized innovation strategy models, including scenario planning and cross-sector analysis, to support strategic decision-making for infrastructure and urban services operators. Facilitated alignment between business, technology, and transformation initiatives in complex environments.
    Scenario Planning Market & Trend Analysis Strategic Decision Support Innovation Strategy & Design Client Relationship Management

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Education

  • Master's degree
    Institut Supérieur de Commerce de Paris (ISC)
    Master's degree
  • DUT_Business Administration & Management
    Angers University
    DUT_Business Administration & Management

Categories

  • Other