Freelancer profile translated to English.
Back to original languageAbout Pauline
Passionate about aesthetics in general and sensitive to beauty, I enjoy creating video content for brands to showcase their products. 🚀
I recently developed several pieces of content in the form of Reels, advertising videos, and UGC-style videos for the cosmetic care brand Oden.
I also worked for 3 years as a Community Manager for the Slow Cosmétique movement, for which I created written content and visual materials.
You can find some examples of my work on my online portfolio:
Have an idea? A project in mind? Don't hesitate to contact me so we can discuss it! 🤸🏾♀️
Looking forward to connecting with you :)
French
Native or bilingual
Can work on-site
Lyon (up to 50km), Valence (up to 50km), Privas (up to 50km)
Experience
- ODENCommunity Manager - Video Reels & UGC Content CreationFASHION AND COSMETICSMay 2023 - Today (3 years and 2 months)Production and editing of video content (Reels and UGC) highlighting Oden cosmetic care products for publication on Instagram posts or Meta ads.
- SLOW-COSMETIQUE.COMClient Relations Project Manager & Communication and Marketing AssistantE-COMMERCEDecember 2019 - June 2022 (2 years and 6 months)Lille, FranceCUSTOMER RELATIONSHIP MANAGEMENT+ B2C order tracking+ Supplier tracking (Warehouses, carriers)+ Call handling, email processing+ Complaint resolution+ Pre- and post-sales advice+ Reporting and customer satisfaction trackingDIGITAL COMMUNICATION+ Social Media & Newsletter digital strategy definition (Trello)+ Daily social media management (Facebook, Instagram, Instagram Story, Pinterest, LinkedIn)+ Creation of communication materials (Canva)+ Newsletter design (Spread & Sendingblue)+ Web content, photo, and reel creation+ Reporting and media statistics+ Competitive and cosmetics industry monitoring
- www.touteslespoitrines.comE-commerce Project ManagerE-COMMERCEApril 2015 - December 2019 (4 years and 8 months)Lyon, France+ E-commerce Assistant & order management (B2B & B2C)+ Customer service, call handling, email processing, personalized advice via Online Chat ADV (Zendesk)+ Management of all social media platforms (Facebook, Instagram, Twitter, Pinterest)+ Content creation and management of the blog linked to the Eshop (http://blog lingerie.touteslespoitrines.com/)+ Web/SEO content writing+ Product catalog management, new collection uploads & product stock management+ Competitive and lingerie industry monitoring
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Education
- Bachelor in Fashion Marketing, Marketing Management for Clothing and TextilesSupdemod2013Bachelor Marketing de la mode, Gestion du marketing des vêtements et textiles
- BTS in Communication, General CommunicationLycée Saint-Louis-Saint-Bruno2012BTS Communication, Communication, général