About Pauline
Versatile Assistant | Specializing in Medical and Commercial Management
- Trilingual: French, English, and Swedish
- Rigor, discretion, and attention to detail in every task
- Ability to anticipate needs and calmly manage unforeseen events
- Initiative and full commitment to every project
- Enhance the satisfaction of your clients or patients
- Creation, updating, and follow-up of patient records
- Appointment coordination and emergency management
- Billing, payment tracking, and administrative archiving
- Physical and telephone reception with listening and kindness
- Optimization of internal organization for a smoother and more serene practice
- Invoice management, reminders, and client follow-up
- Order coordination and executive assistance
- Client reception, communication, and high-end service
- Support for daily administrative management and sales tracking
- Improvement of internal processes for greater efficiency
Swedish
Native or bilingual
English
Native or bilingual
French
Native or bilingual
Experience
- René Veyrat | FleuristeAccounting Secretary and AssistantLUXURY GOODSJanuary 2025 - September 2025 (8 months)Paris, France
- Issue client invoices
- Track payments and manage reminders
- Prepare recovery files in case of non-payment
- Handle telephone reception and follow up on email correspondence
- Hôtel du couventReceptionistHOSPITALITYMay 2024 - November 2024 (6 months)Nice, France
- Physical and telephone reception of clients
- Preparation of seating plans
- Management of unforeseen events and adaptation to client needs
- Service monitoring to ensure an optimal client experience and good coordination with the kitchen
- Assisting clients at the hotel, monitoring their stay, and directing them to the right contacts based on their needs
- Dr FINO Jean-FrançoisDental AssistantMEDICALJune 2020 - May 2024 (3 years and 11 months)Beausoleil, France
- Assisting the doctor during consultations and procedures
- Managing unforeseen events and emergencies at the clinic
- Assisting during dental surgeries and post-operative follow-up of patients
- Managing the stock of medical supplies and tracking orders
- Coordinating with other departments to ensure continuity of care
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Education
- Dental AssistantCNQAOS, Nice2019
- Medical-Administrative SecretaryPigier2018