About Pauline
French
Native or bilingual
English
Fluent
Spanish
Conversational
Experience
- Louvre Hotels GroupDeputy Director of DevelopmentHOSPITALITYSeptember 2025 - Today (9 months)Neuilly-sur-Seine, FranceManaged and coordinated the launch of TemptingPlaces Collection (a luxury franchise of the Louvre Hotels Group), from conception to market launch. Conducted competitive intelligence and trend analysis to align offerings with market expectations. Managed and led a network of 10 business contributors worldwide. Handled responses to tenders and provided operational support to clients during affiliation deployment. Developed and monitored the annual commercial action plan (trade shows, promotions, fam trips) with coordination of internal teams. Promoted and deployed the Food Kitchen Generation label. Analyzed KPIs, identified areas for improvement, and implemented corrective actions to optimize performance.
- Mélia Hôtels InternationalF&B SupervisorHOSPITALITYMay 2023 - January 2024 (8 months)Siège, Tremblay-en-France, FranceForecasting, budget monitoring & reporting. Implemented F&B policy, on-site management and training of teams. Ensured brand standards were met. Established regular feedback processes, participating in the continuous improvement of field practices. Supported the deployment of digital solutions (social media, CRM, e-commerce). Prospected, negotiated, and deployed brand partnerships for the group's restaurants. Created menus and set prices, conducted market research, developed project timelines, and managed on-site implementation. Searched for new suppliers & set them up. Monitored competition & analyzed market trends.
- Meliá Hotels InternationalMulti-Site F&B Sales & Promotion ExecutiveHOSPITALITYNovember 2022 - May 2023 (6 months)Paris, FranceCreated/monitored/distributed restaurant information across various distribution channels, updated content. Developed & implemented the annual calendar of events/outlets: promotions & marketing for establishments. Managed events from client request to file closure (contract signing, client visits, invoice tracking) then operational follow-up during the event. Created promotional materials and visuals. Coordinated operations with digital & press agencies. Emailing: writing, distribution, and reporting.
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Education
- MasterEM Lyon and Institut Paul BocuseMaster
- Master of SciencesEM Lyon & Institut Paul Bocuse Lyon2021Master of Sciences