About Paul
French
Native or bilingual
English
Fluent
German
Basic
Experience
- Hermès Parfum & Beauté (via CESAM SEEDPLM Project ManagerFebruary 2025 - Today (1 year and 4 months)• Global management of the PLM project on the integrator side, in direct interaction with Hermès.• Coordination of a team of 8 people (build/deployment phase then TMA) and client relationship management.• Implementation of a structured project methodology and risk management.Results and impact• Delivery in accordance with fixed milestones after several postponements before my arrival.• Improvement of billing and workload planning to achieve budget balance.• Restoration of client satisfaction and user adoption higher than forecast.• Sustainable organization for the build/run and TMA transition.
- BoursoBank (via PawaCRM Project Manager & Business AnalystJune 2023 - Today (3 years)• Scoping & planning of CRM projects, from gathering business needs to writing specifications.• Within a team of 12 BA/project managers, coordination of 4-5 offshore developers.• Facilitation of steering committees (COPIL/COPRO) and management of developments up to production deployment (MEP) and VSR.• Budget and financial monitoring, with cost optimization and reuse of existing solutions.Results & impact• Systematic adherence to project deadlines and milestones.• Budget optimization: reduction of project expenses by up to 30%.• Delivery of features with high client adoption (private banking, professional offerings).• User adoption higher than forecast thanks to reinforced project organization and relevant challenge of business needs.• Implementation of functional analyses and decision-support scenarios for strategic arbitration.• Strengthening of regulatory compliance and reduction of customer service costs through increased user autonomy.
- RATPOrganization Consultant & Process RedesignJuly 2022 - May 2023 (10 months)• Support for the reorganization of a real estate department, including process mapping and simplification.• Implementation of adapted governance (committee structure, RACI) and support for management in taking up their roles.Results & impact• Workflow optimization leading to a 15% reduction in human costs.• Clarification of responsibilities and skill development for management teams.
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Education
- ingénieur)ingénieur)
- Engineering DegreeISEP (Institut Supérieur d'Électronique de Paris)2016Diplôme d'ingénieur