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Paul HeitzPH

Paul Heitz

Project Manager & PMO

€720/day
Paris, FR
8-15 years

Average response time: 1 hour

Freelancer profile translated to English.
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About Paul

Senior freelance consultant in project management and PMO (PMP® certified), I support organizations in their IT and organizational transformations.

Expert in governance and change management, I have demonstrated my ability to structure and manage critical projects while mobilizing teams and ensuring transparent communication.

Recognized for my ability to restore client confidence in sensitive contexts, I deliver measurable results: significant cost reduction, budget optimization, and implementation of sustainable governance.
  • French

    Native or bilingual

  • English

    Fluent

  • German

    Basic

Can work on-site
Paris (up to 50km)

Experience

  • Hermès Parfum & Beauté (via CESAM SEED
    PLM Project Manager
    February 2025 - Today (1 year and 4 months)
    • Global management of the PLM project on the integrator side, in direct interaction with Hermès.
    • Coordination of a team of 8 people (build/deployment phase then TMA) and client relationship management.
    • Implementation of a structured project methodology and risk management.
    Results and impact
    • Delivery in accordance with fixed milestones after several postponements before my arrival.
    • Improvement of billing and workload planning to achieve budget balance.
    • Restoration of client satisfaction and user adoption higher than forecast.
    • Sustainable organization for the build/run and TMA transition.
    IT Project Management
  • BoursoBank (via Pawa
    CRM Project Manager & Business Analyst
    June 2023 - Today (3 years)
    • Scoping & planning of CRM projects, from gathering business needs to writing specifications.
    • Within a team of 12 BA/project managers, coordination of 4-5 offshore developers.
    • Facilitation of steering committees (COPIL/COPRO) and management of developments up to production deployment (MEP) and VSR.
    • Budget and financial monitoring, with cost optimization and reuse of existing solutions.
    Results & impact
    • Systematic adherence to project deadlines and milestones.
    • Budget optimization: reduction of project expenses by up to 30%.
    • Delivery of features with high client adoption (private banking, professional offerings).
    • User adoption higher than forecast thanks to reinforced project organization and relevant challenge of business needs.
    • Implementation of functional analyses and decision-support scenarios for strategic arbitration.
    • Strengthening of regulatory compliance and reduction of customer service costs through increased user autonomy.
  • RATP
    Organization Consultant & Process Redesign
    July 2022 - May 2023 (10 months)
    • Support for the reorganization of a real estate department, including process mapping and simplification.
    • Implementation of adapted governance (committee structure, RACI) and support for management in taking up their roles.
    Results & impact
    • Workflow optimization leading to a 15% reduction in human costs.
    • Clarification of responsibilities and skill development for management teams.

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Education

  • ingénieur)
    ingénieur)
  • Engineering Degree
    ISEP (Institut Supérieur d'Électronique de Paris)
    2016
    Diplôme d'ingénieur

Certifications

Skill set

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