Freelancer profile translated to English.

Description

Hello and welcome to my profile.

I am a freelance digital assistant specializing in the administrative and digital support of entrepreneurs, SMEs, and freelancers.

I can help you with:

data entry and processing,

document writing and formatting,

web research and information monitoring,

e-mail management and administrative tasks,

content creation with AI tools,

organization and monitoring of simple projects,

customer support and remote assistance.

I am known for:

my seriousness,

my speed of execution,

my organizational skills,

and the quality of my work.

My goal is simple: to save you time and improve your efficiency.

Do not hesitate to contact me to discuss your project.

Languages

French
Native or bilingual
English
Conversational

Workplace preferences

Remote only

Primarily works remotely

Andrian 'School Anoharanofotsy
Community Manager and IT Trainer.
September 2019 - Today (6 years and 9 months)
• Content creation.
• Multimedia support (Photos, Audios, and Videos).
• Writing official statements from management.
Digital Creation Photo Editing Audio Processing Analyst
Cabinet d'expertise comptable ATM
Systems and Network Administrator.
June 2014 - March 2022 (7 years and 9 months)
Antananarivo, Madagascar
• Installation and administration of IT infrastructures, workstation configuration, performance management.
• Installation and configuration of physical and virtual servers to meet specific company needs.
• Assistance to employees in daily troubleshooting.
• Network-related IT maintenance.
• Implementation of backup protocols to prevent any loss of crucial data in case of accident or failure.
• Installation and configuration of new IT equipment, user onboarding assistance.
• Administration and maintenance of operating systems to ensure optimal performance.
• IT security management, firewall configuration, monitoring of backup systems and antivirus software.
Orange Business Services
Call Center Supervisor.
July 2013 - April 2014 (9 months)
Antananarivo, Madagascar
• Management of tele-advisors, schedule management, objective setting.
• Individual follow-up, technical assistance.
• Management of a team of tele-advisors to ensure optimal customer service.
• Regular organization of team meetings to share important information and maintain motivation.

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Analyst Programmer Diploma
Blanche Birger Madagascar
2003
Diplôme d'Analyste Programmeur
Application Designer and Programmer Diploma
STIG Formation
2002
Diplôme de Concepteur et Programmeur d'Application

Check out Paul Eric's education

Office Manager

Paul Eric Rakoto

Virtual Assistant | Data Entry & Processing

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