About Paula
English
Fluent
Spanish
Native or bilingual
Experience
- Proyectos Mas relevantesProject Manager/Scrum MasterSOCIAL NETWORKSMarch 2020 - Today (6 years and 4 months)Program Manager - ConsultantWithin the framework of a Merge & Acquisition project, the implementation of interim solutions was carried out to allow the two companies to work together in a unified manner for the corporate merger.Implementation of the merged company's Target model as part of the Digital Transformation project.- Migration from SAP ECC to SAP 4 HANA- Implementation of SSFF solution- Implementation of Salesforce solution- Migration from Click to Service NOWProject Manager - Digital MarketingImplementation of a back-end application for the CRM, Sales, Projects, Time Control, Reporting, and Purchasing modules.Project Manager - Mass ConsumptionSalesforce implementation for the Customer Care business line in a mass consumption company.Project Manager - TelecommunicationsImplementation of a new set of boxes for the business in the Spanish market. Coordination of the Marketing, Business, Development, and Manufacturing teams.Scrum Master - Digital MarketingImplementation of the Ecommerce platform for a mass consumption client together with the UX, UI, Infrastructure, and Development teams.Project Management Consultant - ConsultantResponsible for the generation and implementation of the Project office, as well as the definition of the project management methodology in the different business lines; Digital, Analytics, Oracle, and InfrastructureProgram Manager - InsuranceResponsible for the execution of the implementation project of a DataHub/Data Lake within the digital transformation program. Generation of the 360-degree view of the client. APIs for consumption/updating of information to generate omnichannel and integrity. Other compliance-related projectsImplementation of the data hub that allows the 360º view of the client.Project management of high complexity (operational and digital transformation). Coordination of technical activities. Liaison with the business and back-office areas.
- ChubbLATAM Program ManagerBANKING AND INSURANCEJune 2015 - March 2019 (3 years and 9 months)Buenos Aires, ArgentinaResponsible for running large-scale acquisition program in LATAM across 9 countries. It implied high level of exposure and pressure, managing a complex stakeholder matrix, advising in decision making and the problem solving. Program included more than 50 projects and stakeholder from several areas; Claims, Operations, Finance, Actuarial and IT. Most relevant work stream were; Branding, Day 1 (Legal approval), Target front end application delivery, Data migration (in force & historical) and Legacy applications decommissioning.- Design & Execute of capability assessments for LATAM Countries during the company merge (takeover of one company by another) for Branding, Financial, regulatory and operational consolidation- Coordinate regional strategies with country team.- Program planning and direction, budget control, resources as well as governance and stakeholder engagement- Guarantee key deadlines accomplishment- Drive stakeholder communication in all levels Senior Management, Steering Committees, Functional -Team and projects teams.- Manage risks, issues, dependencies and constraints across projects included into the program and external ones. In case of the program is impacted, providing a deep analysis of the possible scenarios.- Coordinate cross area teams across multiple locations to successfully deliver the project (Legal, Marketing, IT, Operation, Claims ,Finance)
- ChubbLATAM PMO ManagerBANKING AND INSURANCEAugust 2012 - June 2015 (2 years and 10 months)Buenos Aires, ArgentinaKey projects for PMO improvements:- Demand Management Strategic projects in LATAM; Prioritization, Approval, Benefits realization.- LATAM PMO Roll out increasing the maturity level.- LATAM Strategic Scorecard implementation (SLAs / KPIs).- Vendor Management (RPPs , KPIs, SLAs)Key Projects acting as a Project Manager for Business:- End2End solutions for issuance, quoting, and claims in Life, Personal lines, Surety, Property&Casualty. Business lines.- E-insurance platforms for Surety & Auto productsKey projects acting as Project Manager for INFRA:- Data center virtualization- Backend servers upgrade; Windows 10, SQL Server, etc- Data center realocation
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Education
- Master in International BusinessUnivesitat Pompeau de Fabra2012
- IT EngineeringUNaLaM2002
Certifications
- Scrum ProfesionalCertiProf2020