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Paula BercovichPB

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Freelancer profile translated to English.
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About Paula

Senior Consultant in Learning & Leadership | Change Management | Coach.

I transform organizational potential into real performance through strategic learning and change management.

With over 20 years of experience in Argentina and Latin America (Chile, Colombia, Ecuador, Venezuela), I specialize in the end-to-end design and facilitation of face-to-face, virtual, and hybrid training programs.

My approach integrates the rigor of diagnosis with the agility of advanced digital facilitation to close execution gaps in high-demand environments.

Areas of Impact and Solutions:

Organizational Diagnosis (Training Needs Analysis): Development of in-depth analyses to identify execution obstacles and misalignments between strategy and operations.

Change Management and Culture: Support in organizational transformation processes, facilitating the adoption of new mindsets in sectors such as the automotive industry, energy (Oil & Gas), and banking.

Leadership 4.0 Development: Design of learning journeys for management teams and middle managers, focusing on adaptive leadership, systemic thinking, and strategic decision-making.

Assessment & Selection: Evaluation of potential and competencies through Assessment Centers, group dynamics, and role-playing exercises for career planning.

My Differentiator:

As a Master's in Labor Studies and Relations (FLACSO) and a coach in training, I adapt the approach, language, and tools (Mentimeter, Padlet, Teams) according to the level of responsibility and the multicultural context of the business.

My work guarantees effective transfer to the job, improving communication and performance in complex global environments.

Key Sectors: Automotive, Energy, Banking, Insurance, Retail, Entertainment, and Public Sector.
  • Spanish

    Native or bilingual

  • English

    Conversational

Can work on-site
Buenos Aires (up to 50km)

Experience

  • Free Lance
    Freelance Training Consultant - COACH - Executive Leadership and Cultural Transformation
    HUMAN RESOURCES
    July 2025 - Today (1 year and 1 month)
    Buenos Aires, Argentina
    Development of Leadership 4.0, inclusive, adaptive,
    situational, motivational, and humanized.
    Critical, analytical, and systemic thinking for decision-making.
    Storytelling with data and executive presentations.
    Effective communication, influence, and objection handling.
    Active listening and difficult conversations.
    Development of human skills: empathy, trust, and resilience.
    Consultative selling, customer service, and customer retention.
    Performance management and team engagement.
    Change management and cultural transformation.
    Upskilling and reskilling oriented towards business results.
    Executive Coaching and Leadership development for middle managers and executive teams.
    Management of talent selection processes, including recruitment, CV analysis, competency-based interviews, and candidate evaluation. Design and facilitation of Assessment Centers for decision-making.
    Change Management Leadership and Executive Coaching Learning Program Design (L&D) Organizational Diagnosis Interactive and Face-to-Face Digital Facilitation
  • INAP
    Training and Labor Development
    HUMAN RESOURCES
    September 2016 - Today (9 years and 11 months)
    Buenos Aires, Argentina
    I design and manage training programs for Senior State Officials, focusing on leadership, talent management, organizational development, and change management.
    I implement innovative learning methodologies such as Blended Learning, Microlearning, and Gamification.
    I develop training needs analyses and evaluate the impact of training on Senior Public Management.
    I advise on training policies to strengthen the professionalization and sustainability of public management.
    I monitor the results of training programs to ensure alignment with institutional priorities.
  • AXA Assistance
    Head of Training and Labor Development
    HUMAN RESOURCES
    February 2011 - July 2013 (2 years and 5 months)
    Buenos Aires, Argentina
    I planned and executed Learning & Development strategies in multinational contexts in Spain and Argentina.
    I managed onboarding, career development, and upskilling/reskilling programs for multicultural teams.
    I implemented agile methodologies in corporate training, fostering adaptation to changing environments.
    I monitored and controlled training KPIs to measure impact, participant satisfaction, and business results.

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Education

  • Master's in Labor Studies and Relations
    FLACSO
    2019
    Magíster
  • Bachelor's in Human Resources
    UCES
    2006
    Lic. en

Skill set

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