Freelancer profile translated to English.
Back to original languageAbout Patrick
I support small and medium-sized enterprises in simplifying recurring processes with AI and automation, enabling teams to save time, reduce errors, and remain GDPR compliant.
For over 3 years, I have been developing productive AI solutions and automations using tools liken8n, Make.com, Zapierand modern language models (e.g., OpenAI). I accompany projects end-to-end: from process analysis and technical design to implementation, documentation, and employee training.
My key areas include:
- Buildingworkflow automations(e.g., CRM, Support, Ticketing, E-Commerce)
- DevelopingChatbots & Voice AIfor support and internal assistance
-GDPR-compliant AI architecturesin the European context
-AI Website Integrations(e.g., Copilots, FAQ bots, Lead Qualification)
- Automations in thefunding and administrative sector
I have personally led several companies in the AI sector and designed, certified, and conducted anAZAV-certified course in AI & Process Automationas a trainer. Currently, I am also working as anAI Managerfor a medium-sized e-commerce company and am a Professional **Scrum Master (PSM I)**, which enables me to work in a structured, agile manner.
Typical results of my projects: less manual work, clearly documented processes, and systems that are understandable for employees without an IT background.
I look forward to developing a pragmatic, scalable automation and AI solution with you – from initial proof-of-concepts to productive implementation.
German
Native or bilingual
English
Conversational
Remote only
Primarily works remotely
Experience
- E-Commerce MittelstandAI ManagerE-COMMERCESeptember 2025 - Today (11 months)Dresden, GermanyResponsible for the development and implementation of AI solutions and automations throughout the company. Building n8n workflows for CRM integration, support automation, and process optimization. GDPR-compliant implementation of LLMs and AI tools. Training employees in the use of AI systems.
- KI Erfolgsschmiede UG (haftungsbeschränkt)Managing Director & AI TrainerEDUCATION AND E-LEARNINGFebruary 2025 - September 2025 (7 months)Dresden, GermanyDevelopment, AZAV certification, and execution of the comprehensive AI training course "AI Specialist". Conception of training content for AI tools, automation, and process digitalization. Conducting certified training for SME employees without prior IT knowledge. Creation of video lessons, screencasts, and tutorials.
- AI Allstars UG & KI Sidekick UGManaging DirectorDIGITAL AND ITMay 2024 - March 2025 (10 months)Dresden, GermanyLeadership of AI companies focusing on practical AI solutions for small and medium-sized enterprises. Development of chatbots, voice AI, CRM automations, and support systems. Integration of LLMs into business processes. Consulting and implementation of GDPR-compliant AI solutions. Creation of customized solutions for every industry.
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Education
- Professional Scrum Master (PSM1)Scrum2025