Freelancer profile translated to English.

Description

“I combine purchasing expertise with digital & AI-supported process design to reduce risks, optimize TCO, and make processes lean, measurable, and resilient.”

I help companies and institutions make knowledge usable faster, streamline processes, and achieve measurable results with AI & Automation – technology-agnostic, GDPR/AI Act-aware, and practical.

Approach:

Audit → Quick Wins → MVP/Pilot → Scaling.

Focus & Added Value

Knowledge Management & Enterprise Search (RAG): Connect existing sources, set up vector index, provide Q&A interface, define evaluation criteria (answer quality, usage, acceptance)
Process Automation (Power Platform × AI): Power Apps & Power Automate for forms, approvals, notifications; AI integration (AI Builder/Connector),
Open-source integration, secure data flows, RBAC, monitoring
Enablement: Training/workshops, change enablement, documentation & handover.

Profile & Experience

10+ years of cost & process optimization (purchasing/operations) combined with modern AI practice. Lecturer at HBZ Münster (IT Fundamentals, AI in Crafts, Digital Knowledge Management, Power Platform). Working languages DE/EN, Remote (CET).

**Working Style**:

structured, transparent, hands-on instead of buzzwords.

Keywords

AI, Artificial Intelligence, RAG, Enterprise Search, Knowledge Management, Knowledge Management, Vector Database, Power Platform, Power Apps, Power Automate, Low-Code, No-Code, Process Automation, Workflow, n8n, Docker, Coolify, Directus, Supabase, Paperless-NGX, GDPR, AI Act, Governance, Monitoring, Training, Workshop, MVP, Pilot, Scaling, SME, DACH, Public Sector.

Industry field of expertise

Languages

German
Native or bilingual
English
Fluent

Workplace preferences

Remote only

Primarily works remotely

Digi-Pal - Dein digitaler Kollege
Owner
DIGITAL AND IT
September 2025 - Today (11 months)
Dülmen, NW, Germany
Guiding Principles:
"Humanity and Technology United"
"Those who find don't need to search"

With Digi-Pal – your digital colleague – I am building a hybrid consultancy of human and AI that makes knowledge visible, usable, and effective for companies. My focus is AI-supported knowledge management with clear business outcomes: less search time, leaner processes, measurably lower costs – technology-agnostic and GDPR/AI Act-aware.

What I specifically solve: In many organizations, knowledge is stuck in heads, emails, or isolated tools. Teams search for a long time, make decisions based on outdated information, and carry manual process steps. I fix these pain points end-to-end:

(1) Knowledge Collection– Inventory across systems, documents, and people; making risks (know-how loss) visible.
(2) Preparation– Taxonomies, metadata, quality rules, duplicate cleansing, and governance (roles/permissions).
(3) Provision– Central search/enterprise search, RAG/Q&A, and assistants/chatbots for “right info, right moment”.
(4) Utilization– Integrating training, playbooks/SOPs, micro-learnings, and simple automations into daily work.
(5) Measurement & Scaling– KPIs like search time, hit quality, usage, lead time, plus continuous improvement.

Working Model:
Audit → Quick Wins → MVP/Pilot → Scaling.

Why I can do this:
I combine over ten years of purchasing and process cost optimization with modern AI practice. This purchasing DNA brings TCO thinking, resilience (multi-sourcing, standardization), and a sober make-or-buy perspective to every project. Result: Solutions that pay off, are accepted, and scale.

Added Value at a Glance:
Knowledge becomes findable instead of searched for; decisions gain quality & speed.
Processes become automated and robust, media breaks disappear.
Compliance and accessibility are considered, not retrofitted.
Knowledge Management Artificial Intelligence Process Management Digitalization Cost Management
Handwerkskammer Bildungszentrum Münster (HBZ)
Honorary Lecturer
EDUCATION AND E-LEARNING
September 2025 - Today (11 months)
48 Münster, Germany
“I translate complex IT/AI into everyday learning formats that make knowledge structured, available, and effective – technology-agnostic, KPI-driven, and human-centered.”

Conception and teaching of practical modules on IT fundamentals, AI in crafts, digital knowledge management, and process optimization.
Focus:Empowering employees to find, understand, and apply knowledge quickly in their daily work.

Modules & Content
End-to-end Knowledge Management: Knowledge inventory, structuring (taxonomy, metadata, versioning), quality assurance.
AI Introduction for Craft and SME Contexts: Use cases, opportunities/risks, simple prototypes (e.g., RAG insights, Q&A).
IT Fundamentals: System understanding, data flows, interfaces.
Process Optimization: Identifying waste, standardization, simple automations.
Data Protection & Compliance: GDPR fundamentals, AI Act awareness, roles & rights (RBAC), accessible materials (WCAG).
Didactics & Methodology
Define SMART learning objectives; structure based on Bloom (from understanding to application).
Hands-on workshops with exercises, micro-learnings, case studies from procurement/production.
Job aids/playbooks and templates for direct use in the company.

Additional Search Terms / Keywords:
Knowledge Management, Knowledge Enablement, Enterprise Search, RAG, Q&A, Chatbot, Taxonomy, Metadata, Versioning, RBAC, GDPR, AI Act, WCAG, Micro-Learning, Workshop, Training, Process Optimization, Standardization, Automation, MVP, Pilot, KPI, Search Time, Hit Quality, Lead Time, Crafts, SME, Change Management.
Instructional Design Workshop Moderation Training EdTech
Kordel Antriebstechnik GmbH
Strategic-Operational Buyer
MECHANICAL ENGINEERING
March 2020 - July 2025 (5 years and 4 months)
Dülmen, Germany
Product Groups:
Sealing Technology, Fastening Technology, C-Parts | Focus: Cost & Process Optimization

Brief Overview of Tasks & Results
Product Group & Supplier Management: Consolidation, dual/multi-sourcing, technical approvals with development/quality; standardization of articles for volume bundling.
Kanban Scaling & Shop Floor Supply: Expansion/optimization of the Kanban system (incl. ORSY/Refillo-Mat), conversion of packages/articles to Kanban, e-building Kanban in preparation. Goal: fewer manual orders, shorter lead times, lower process costs.
P2P Digitalization & DMS (DocuWare): Tender and specification for Purchase-to-Pay; evaluation of cloud vs. on-premise, cost/risk assessment, and implementation proposal.
EDI & Process Design: Conception/BPMN for EDI purchasing process and EDI Kanban (as-is/to-be), pilot with key suppliers; goal: seamless ordering, transparent consumption, reduced booking effort.
E-Procurement & Vending Machines: Evaluation of marketplace/ordering platforms (e.g., Wucato, Simple Systems) and vending machines for 24/7 material availability & cost transparency.
BI/Reporting & Resilience: Data preparation/analysis; contribution to resilient supply chains (university cooperation/use case).
Savings & Potentials: Realized and reliably forecasted savings per product group with additional process cost leverage through Kanban/EDI.
Complementary Search Keywords:
Supply Chain Resilience, P2P, DMS, EDI, Kanban, TCO, Framework Agreements, Standardization, KPI/Controlling, Automation
Risk Management Cost Reduction process-management Category Management Lean Management

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Bachelor
University of Applied Sciences for Economics and Management Münster
2025

Patrick Reuver

AI & Knowledge Management Consultant

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