About Patrick
English
Fluent
French
Native or bilingual
Experience
- SOGETITest Manager / Testing ConsultantDIGITAL AND ITJanuary 2006 - June 2011 (5 years and 6 months)Montreuil, FranceResponsible for maintaining and developing Testing offerings for the Business Unit (+400 employees)o Contribution to the visibility and valorization of Testing service offerings for commercializationo Analysis of tenders, needs qualification, definition of economic models and response strategies, and active participation in drafting tender responseso Participation in recruitment interviews with HR and onboarding of new employees.Responsible for developing the Testing practice and monitoring employeeso Definition and execution of mission monitoring with clients and employees, control of objectives set for employees in their missionso Support for mission managers, participation in steering committees, monitoring of progress, quality, risks, and client satisfactiono Establishment of partnership agreements and management of partner relationshipsResponsible for the operational implementation of projectso Consulting missions: assessment of test process maturity (TPI) and support in establishing dedicated testing organizationso Project management missions: implementation of software quality assurance processes for clientso Setup of the system (launch, communication, logistics, planning)o Guarantee of commitment compliance and delivery of deliverables in line with project objectives in managed services or fixed-price modeso Team management, budget management, risk management, and project progress monitoring
- ALTENQA Project ManagerTELECOMMUNICATIONSJanuary 2016 - Today (10 years and 5 months)Montreuil, FranceStudy current Software Quality Assurance practices, procedures, and processeso Situation diagnosis, development, and implementation of the Transformation Plano Implementation of the change and continuous improvement approacho Support for organizations in TMMi certificationRaise awareness of best practices in monitoring Quality indicators: QoE and QoSo Definition of problem management processes based on the collection of quality monitoring indicators: error rate, availability rate, client satisfactiono Support in implementing tools for managing and monitoring Quality indicators (supervision, alerts)o Guarantee of monitoring the evolution of product and service quality throughout the manufacturing and maintenance processo Monitoring the efficiency of anomaly detection, resolution, and problem management processesDefine and implement Transformation Plan initiatives aimed at improving the operational efficiency of governance processeso Operational steering and monitoringo Guarantee of compliance with defined Quality policies and practiceso Risk analysis and action plan monitoringSupport and mobilize teams in the transformation plano Implementation of the change strategy: target transformation vision, impact analysis, organizational support strategyo Definition of performance indicators and success measuremento Awareness and Training: sharing of the transformation plan's values and objectives
- SopraSteriaConsultant ManagerDIGITAL AND ITJuly 2011 - December 2015 (4 years and 6 months)Île-de-France, FranceContribute to commercial actions and promotion of service offerings in Software Qualificationo Management of the entity and development of service offerings dedicated to Software Qualificationo Active participation in pre-sales, solution sales, and service production monitoringo Maintenance and evolution of offerings dedicated to Testing consultingo Creation of curricula and delivery of trainingo Animation of the community of consultants dedicated to Software Quality AssuranceSupport organizations in improving the efficiency of Software Quality Assurance processeso Study of processes, procedures, and practices in relation to the state-of-the-arto Definition of the transformation roadmap and business cases aligned with the company's Business and IS objectiveso Implementation and steering of transformation plan initiativesEnsure project management in the field of Software Qualification (cost, deadline, quality, and risks) and ensure client satisfactiono Management of project administration and budgets (schedules, dashboards...)o Contribution to the steering and supervision of project design and execution phaseso Implementation of project governance and steeringo Guarantee of project reporting, variance analysis, and implementation of progress plans (KPIs, dashboards)o Analysis of resource needs and contribution to team recruitment and training
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Education
- Trainer TrainingTraining Institute2008
- TMMi CertificationTraining Institute2012
Skill set
Categories
- Other