Patrick L.

Context: Member of the Digital Business Unit management team. B2B Core-Model Webshop, integrated with the ERP. Multiple data sources and technologies. Agile Framework. IT Teams: Local and Central with offshore developers

Management: Led a team of 5 people (internal and external), including technical project manager, QA testers, and front-end developers. Achievements:

- Improved time-to-market by synchronizing local and central roadmaps

- Reduced bugs through better technical preparation and enhanced QA

- Decreased webshop downtime by implementing structured crisis management

- Secured regression during major technical migrations (version upgrades, hosting)

- Contributed to +20 NPS points through technical delivery of features: product delays, Track&Trace, Click&Collect, quote management, returns, customer dashboard, mobile application.

Context: Member of the central team providing TIBCO integration solutions to countries.

Management: Managed an offshore development team, with an onshore tech lead and architect to deliver each project.

Achievements:

- Delivered multiple integration projects compliant with Group standards, GDPR, and security.

- Mapped & delivered core-model web services for Hybris migrations and eCommerce platform deployment.

Context: Business unit within the Rexel Group, with strong growth in sales and employees (scale-up).

Management: Software vendors, service providers, and consultants.

Achievements:

- Complete construction of the IS supporting business growth.

- Implementation of EDI (clients/suppliers), DataWarehouse, BI, ETL, WMS interface, procurement forecasting, paper catalog digitization via PIM, supplier invoice digitization via OCR.

- Management of ERP & database, permissions, operational continuity.